Its4me.co.uk ripoff Norwich Norfolk United Kingdom

DO NOT USE THIS COMPANY!! I needed car insurance for a second car. I paid for it and used my no claim bonus, which all seemed ok. I then found out that their tiny small print did not accept no claims on company car insuraance.

So you would think- fair enough, I'll contact the insurer and cancel the policy, because it is not valid. I spoke to one of their staff who said - No Problem, send the documents back and we will refund you.

That seems fair doesn't it? EXCEPT THERE IS A 30 ADMIN CHARGE. OK I'M NOT HAPPY ABOUT THIS AND THINK IT'S A RIP OFF. BUT THEN GET HIT WITH ANOTHER 30 CHARGE WITH THE COMPANY SAYING THEY DIDN'T RECEIVE MY RETURNED DOCUMENTS IN TIM, SO CHARGED ME FOR TWO WEEKS INSURANCE COVER.,

WORK THAT OUT! I'VE SENT BACK THE DOCUMENTS, HOW CAN I BE CHRAGED FOR COVER, WHEN MY INSURANCE WAS INVALID IN THE FIRST PLACE.

NATURALLY I PHONE IT'S4ME.CO.UK. THEIR USELESS STAFF COULD NOT EXPLAIN WHY I WAS CHARGED, SO I ASK FOR THE MANAGER, WHO IS EQUALLY USELESS. THEY AVOID PHONE CALLS, TELL ME I WILL BE REFUNDED FOR THE MONEY THEY TOOK UNLAWFULLY, YET I'M STILL WAITING 4 MONTHS LATER. THEY ARE A RIP OFF COMPANY, STAY AWAY TO AVOID THE MISTAKE I MADE!

Johnny
St Albans
United Kingdom