• Report: #555360
Complaint Review:

itunes store

  • Submitted: Fri, January 15, 2010
  • Updated: Fri, January 15, 2010

  • Reported By: ResearchGeek — Albany New York United States of America
itunes store
Internet, California United States of America

itunes store Delete additional funds from my account upon purchase. Purchased itouch software upgrade for $5.33 total but itunes deducted over $8 from my account. From $34 to $26- stole $2+!! Internet, California

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I have been carrying a positive balance in my itunes account of just over $34. I purchased a 3.1.1 software upgrade for my itouch system (won't talk about that outrageous issue) for $5.33 ($4.95 plus tax).

Apple itunes now shos a balance in my account of $26.59 which adding back the purchase would be $31.92 -- where is my $3+?

I have tried to send message to itune support and other Apple support but don't seem to be allowed to even compose message, everything locks up. I am fairly computer literate so don't think it is an issue on my side.

Apple just stole $3 from my account!

This report was posted on Ripoff Report on 01/15/2010 09:36 PM and is a permanent record located here: http://www.ripoffreport.com/reports/itunes-store/internet-california-/itunes-store-delete-additional-funds-from-my-account-upon-purchase-purchased-itouch-soft-555360. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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