Report: #533080

Complaint Review: Ivory Brites / Alxis Wellness

  • Submitted: Thu, December 03, 2009
  • Updated: Thu, December 03, 2009
  • Reported By: Madmomma — Wyoming Illinois United States of America
  • Ivory Brites / Alxis Wellness
    263 West Olive Avenue #130,
    United States of America

Ivory Brites / Alxis Wellness Joey Santorielli, HWP, Healthwellness Portal Unauthorized Debits from my bank account causing overdrafts, Internet

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I ordered a trial offer from Ivory Brites in June of 2009. Then I cancelled my order, offering to return unopened packages of teeth whitening product. They told me it would not be necessary and I would need to go no further to prevent charges to my account. They LIED. Come to find out, this month of December 2009, they have been charging my account a $9.99 fee monthly since June 2009 for something called HWP - Axis Healthwellness Portal, that they say I elected to sign up for. Not the case. These swindlers offer no refund and caused me overdraft fees on my account. I called the service rep., Joey Santorielli (if this is his real name), he smugly told me that I must have signed up for this otherwise they wouldn't be charging me. I have never heard of this Healthwellness Portal, nothing was ever sent to my email from them and yet they charge me continually for a service that is fraudulant. I simply wanted them to quit debiting my account and causing me problems. I have cancelled my debit card and put a hotcard notice out if they try to debit again. So I have lost $83.91 to these scam artists and will never trust an internet business again.

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This report was posted on Ripoff Report on 12/03/2009 01:29 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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