On 2/20/12 I called a number that I thought was the Avast~Anti-virus number regarding the Anti-virus software I had installed FREE on my computer several years ago. The lady said she could help me with that (she was from India, so I assumed) She asked me quite a few questions about my computer and after about 8 min or so, said she would have to take remote control of computer in order to know what was wrong and fix it.
The lady then told me that a gentleman, (don't know his name) would be taking over from her. He then took remote control and stated some things that were wrong and "supposedly" fixed them. He also stated that they could fix my computer anytime I called, and as many times that I need, by remote, for $169.00. I agreed.
I called one more time after that and then the third time I called was told that there was nothing else they could do that my computer did not have enough memory and I would have to have someone put more memory in it and that would solve my issues. There was nothing else they could do! Really I just paid you $169.00 about 3 months before and your telling me you can't do anything else for my computer??
It seems to me that when I called the Avast number, whomever answered said that this was iyogi and when I mentioned about my calling because of the Avast, she stated that she could not do anything with the Avast because they were in some kind of legal problems?? I was and am still confused over that comment.
so, to end, I know this whole thing was a rip off because I still kept having issues with my computer and they jerked me around for about 3 times and then told me I needed more memory! So, I am out the $169.00 because you chose to lie to me and tell me you could fix it in the first place anytime, as many times as I needed to call. Then tell me there is nothing they can do as I need more memory? Yeah I'd say rip off,!