• Report: #442376
Complaint Review:

Jacobsen Homes

  • Submitted: Thu, April 09, 2009
  • Updated: Sat, March 19, 2011

  • Reported By:Jacksonville Florida
Jacobsen Homes
600 Packard Ct Safety Harbor, Florida U.S.A.

Jacobsen Homes Jacobsen Modular Homes are very poor quality - do not buy one. Safety Harbor Florida

*General Comment: jacobsen homes

*General Comment: Modular/ Manufactured Home

*General Comment: Not a "modular".......

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We purchased a 2007 Jacobsen modular home for installation on 1 1/2 acres we own near Keystone Heights, FL. It was to be our retirement home and we purchased a Jacobsen because we had been led to believe they build a good quality home.

We have been in the home a little over a year now and are very disappointed with the quality of it. We have had to replace all kitchen and bathroom cabinets because the ones that came with the house were of such poor quality that the raised panel doors were coming apart. The cabinets were installed with most of the doors not plumb; drawers were put in with bent and twisted glides and broken rollers. When the downdraft for our island stovetop was installed, the pipe was simply pushed through a hole in the floor into the insulation - not even vented to the crawl-space.

We are currently replacing the counter tops because of very visible seams in the formica and very poor installation of tile edging and backsplashes. We orderd the home with ceramic tile installed in much of the home and it is uneven in many places. There is a definite hump in the floor where the 2 halves were put together and many of the walls are not square. Paint quality was very poor so we have re-painted every room.

Bottom line, if you want a quality manufactured home DO NOT buy a Jacobsen.

Jacksonville, Florida

This report was posted on Ripoff Report on 04/09/2009 05:22 PM and is a permanent record located here: http://www.ripoffreport.com/reports/jacobsen-homes/safety-harbor-florida-34695/jacobsen-homes-jacobsen-modular-homes-are-very-poor-quality-do-not-buy-one-safety-harbo-442376. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 General Comment

jacobsen homes

AUTHOR: Keyspeaker - ()

i purchased a jacobsen home recently and the company has responded to all my requests in a timely manner.moving and setting up the home lies with the dealerships you purchase from.in my case it was BLACK CREEK CUSTOM HOMES in middleburg florida.this is owned by a WILLIAM A PETENBRINK who also ownns CUSTOM HOMES in ocala florida.this company is pitiful and do not have their act together,they walked away from closing in the bottom of my house.altered the exterior of my home to put up  vinyl skirting instead of the poly vinyl they displayed it with for 4 years.they left the materials lying all over the property.

reason was they didnt make enough money on the sale per walt shore the manager there.he was told not to finish my home as sold by his boss william  petenbrink.it also took them 5 mos to get thru inspections with 2 failed inspections on everything except the septic tank.they change contractors in mid course.i was over charged alot of money on fill dirt and electrical services.they also include the A/C in the cost of the home and try to collect for it again in the electrical bill.i ended up paying for 2 mortgage payments before i moved in the home.do your home work on them .they do not deliver after the sale.

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#2 General Comment

Modular/ Manufactured Home

AUTHOR: Erik - (USA)

The rebuttal offered some information about Modular homes that are not correct. Modular homes are not governed by HUD ( Housing and Urban Development) it is governed by DCA ( Department of Community Affaires). HUD is the governing body for manufactured homes in the United States of America. There are in fact two types of DCA, Modular Homes, available. One is a "Off Frame" and the other is a "On Frame" Off frame is removed from the "frame" and craned over on to a stem wall foundation. On frame is set up with the frame left under the home and is set up more like a HUD manufactured home with a few changes to the footers to qualify as a permanent foundation. Off frame modular homes have a bigger floor joist than a on frame modular home too. I am wondering if the original complaint had to replace his own cabinets or did the factory in question replace them? Did the factory install the down draft stove or did the selling dealer? I know that some manufactures require that the down draft ventilation be completed by the dealer as it cannot properly travel to the location from the factory with the piping hanging under the home. I also wonder if they saw the type of paint offered by the factory when choosing the options for their home? Was it not the same? Did the dealer miss lead them on the type of paint offered by the factory that built their home?
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#3 General Comment

Not a "modular".......

AUTHOR: Adolph - (USA)

Reading your report in full reveals your purchase was NOT a "modular" home, but a "manufactured" home. Manufactured homes were formerly called "house trailers". A modular is built to HUD standards and is more costly to purchase and set up than a manufactured home. The I beam rails (frame) remain under a manufactured home (house trailer). A Modular is delivered on a truck and set on the foundation or similar usually using a large crane, without
any steel I beams remaining. 
Manufactured homes in general fall significantly short of the quality of a modular. They cost
much less. In fact, some makes are really crappy. It's sad you are receiving such reportedly
poor service on your Jacobsen manufactured home / house trailer. Much of the quality and fit issues are subject to the time and effort put forth by the dealer and the skill (of lack there of) of the set-up crew. It is absolutely essential that a manufactured home be properly and evenly supported during set-up, and supports be numerous and secure enough to remain so. Several issues to which you allude could easily be the result of improper and sloppy set-up by the unconcerned dealer. Jacobsen is in fact, one of the best (quality wise) manufacturers. I state this as a personal observation after viewing in detail all available brands of manufactured
homes available in central Florida. Please be assured you could've done much worse.
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