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Ripoff Report | Jacquelin Moody / Pence Review - Livonia, Michigan
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Report: #1370196

Complaint Review: Jacquelin Moody / Pence Wealth Management - Livonia Michigan

  • Submitted:
  • Updated:
  • Reported By: Oakland County Resident — Bloomfield Hills Michigan USA
  • Author Not Confirmed What's this?
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  • Jacquelin Moody / Pence Wealth Management 39209 West Six Mile Rd Livonia, Michigan USA

Jacquelin Moody / Pence Wealth Management Worst customer service imaginable Livonia Michigan

*REBUTTAL Individual responds: Disgruntled External Insurance Wholsesaler

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Donna, Jackie's assistant, has the worst personality that I have ever come across in anyone whose job it is to be in customer service.  Poor decisions like continued employement of a persoality like Donna's makes me wonder what poor decisions that Pence Wealth Management would make with my money.  Thumbs down!!

This report was posted on Ripoff Report on 04/28/2017 11:25 AM and is a permanent record located here: https://www.ripoffreport.com/reports/jacquelin-moody-pence-wealth-management/livonia-michigan-48152/jacquelin-moody-pence-wealth-management-worst-customer-service-imaginable-livonia-michi-1370196. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
0Consumer
1Employee/Owner

#1 REBUTTAL Individual responds

Disgruntled External Insurance Wholsesaler

AUTHOR: Donna - (United States)

POSTED: Thursday, May 10, 2018

The review in 2017 was not a client but a disgruntled external wholesaler. The wholesaler (initials TB) came out to explain his  company's product. We asked questions and received sales material. Our application for the product was submitted to our General Agency. He called and yelled at me for not submitting the application to him and he lost a commission. His company has been apprised of his actions as has our GA. Thank you.

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