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Report: #1214540

Complaint Review: JailUSA - Internet

  • Submitted:
  • Updated:
  • Reported By: Stephanie — Antioch California USA
  • Author Confirmed What's this?
  • Why?
  • JailUSA Internet USA

JailUSA Straight RipOff and Scamners no city Internet

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It is hard enough having to go through a loved one being incarcerated. And sometimes, it can be expensive whether talking on the phone or just making sure they're comfortable making the best of a situation. I looked to JailUSA for a cheaper rate to talk to my fiance. Instead, they'll try to give you a great deal making it seem like you'd be saving money using their service when you really don't. They charged me 74.65 for 6months. I thought that was a great deal. However, they fail to mention that through Global Tel Link, I would still have to add more money to my account me thinking the 74.65 covers talking to my fiance. Ok no problem so I opened a new account with the number they provided me. Little did I descover from GTL that I wasn't really saving anything. JailUSA charged 8.95 then .10 cents after a minute call when Global Tel Link charge .14 cents so I would be saving 4 cents. Really? There's no number to contact JailUSA only through email. They emailed me back telling me to take it up with GTL. I spoke to a customer representative from GTL and he told me he highly recommend customers not to use JailUSA because they rip people off and it would be hard to get a refund. JailUSA are scam artist and they put in the email as they canceled my account that if I attempted to get a refund, they would send my account to collections and blacklist my number and my fiance from making calls at any jail facility. They use these tactics to scare consumers and not only will I report this to my bank and file a dispute but I will also report them to consumer affairs. I would not recommend jailusa to anyone who has a loved one incarcerated!

This report was posted on Ripoff Report on 03/09/2015 09:27 PM and is a permanent record located here: https://www.ripoffreport.com/reports/jailusa/internet/jailusa-straight-ripoff-and-scamners-no-city-internet-1214540. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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