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Report: #1469738

Complaint Review: Jarrett Gordan Ford Service Department - Florida Davenport

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  • Updated:
  • Reported By: Loretta — Clermont FL United States
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  • Jarrett Gordan Ford Service Department 2600 Access Road Florida, Davenport United States

Jarrett Gordan Ford Service Department Lied to Florida Davenport

*Consumer Comment: Don't EVER Go To A Dealer For Service Unless You Enjoy Being Scammed!

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Bad Service
I took my 2007 Navigator for an oil change. My Navigator takes 7 quarts of oil and I was told I needed an appointment for a Quick Lube. My light in the rear went out. The last time I had it replaced was last year and the bulb blow. I waited 3 hours for a 15 min oil change . I was so pissed at them when they came out and said my rear light was cracked. When I asked them to show me the crack the refused and placed the cap back together ,, Of Course they insisted one side goes I would need to replace both sides at $500 each side. I said no and they said in 2 weeks I'll need to replace the bulb again. While they were replacing the oil I noticed the Mechanic shaking something inside the car. I went outside and yelled in I thought you are only filling up the oil. He said that is what I am doing, I have changed my own oil before and I know this car takes 7 quarts of oil and I used the synthetic oil which works better. I didn't see them change my oil filter yet they claimed they did, I was watching at the window. When I drove away I felt something wrong. Suddenly the car start shaking a few days later and smoking. I looked inside and saw my antifreeze was almost down to zero. I bought antifreeze and filled it up. They told me my new windshield wipers I had just change was worn down, They told me my tires were wearing But the tire still covered 1/2 of the penny which meant I dont need a new Tire.
I had a mechanic look at it today and I had only 5 quarts of oil placed in during change. I had a hole in my radiator which was caused by a pik they found sitting on the side, My electrical coil lines were shaken loose.
When I called they were rude, I suggest not to go there, I plan to sue them

This report was posted on Ripoff Report on 12/17/2018 01:56 PM and is a permanent record located here: https://www.ripoffreport.com/reports/jarrett-gordan-ford-service-department/florida-davenport-33897/jarrett-gordan-ford-service-department-lied-to-florida-davenport-1469738. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Don't EVER Go To A Dealer For Service Unless You Enjoy Being Scammed!

AUTHOR: The Dog - (United States)

POSTED: Wednesday, December 19, 2018

 Why on earth would you take your car to a dealer for an oil change? In the Sleazy American Car Business, the fraud and deception on the sales floor has flown into the service department like raw sewage on a down hill street! That's a FACT! The Sleazy American Car Business is where you will find more ex-cons, felons and convicted criminals than anywhere else. When you take your car to a dealer for service what you get is price gouging, incompetent parts changers-not mechanics, garbage customer service and again, price gouging.

Find yourself a good independent mechanic. Ask around and what you will find is much better prices, excellent customer service and real mechanics. That's a FACT! You should sue this POS collection. The Sleazy American Car Business is well known for the games with which you were victimized. I would love to see someone from that place come here to defend themselves, but that won't happen.

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