Jay Boyle Company / Astrological Gem Jay Boyle Mark E Kirbach Tarah Sands Tiffany Sold a Misrepresented CRACKED Yellow Sapphire. Very Defensive A**hole Manager & Unapologetic. Fairfield Iowa

I would like to update that the yellow sapphire was not cracked. The crack was not really a crack it was a natural inclusion commonly found in stones that are natural; even with VVS1 clarity grading as the inclusion was way off to the side and barely if at all noticeable so it can legitimately be graded as a VVS1 clarity stone according to GIA and many other authorities on gemstones.

They reimbursed fully including return shipping costs which was generous of them despite being incurred a chargeback fee as well.

I mentioned that I bought a VVS1 Blue Sapphire which they claimed to be unheated and untreated. I had the blue sapphire tested by AGL Labs to do a Gem Brief. It came back as a natural unheated and untreated 2+ carat blue sapphire.

So I would just like to apologize to AstrologicalGem.com and the Jay Boyle Company for this misunderstanding. They do not misrepresent their gemstones and they properly disclose their gemstones for all treatments if any and they properly represent their gemstones. 

They are an AGTA member, which means they have to abide by strict ethics as a precious gemstone supplier and dealer.

AGTA is a reputable trade association and they also will handle any complaints towards any of their suppliers.

More info: http://agta.org/

So do NOT be afraid to buy from astrologicalgem.com or the Jay Boyle Company. They are honest suppliers who properly disclose and give true wholesale prices that jewelers usually can only pay.

They are legit and this rip-off report was done under anger by me over a misunderstanding. Go ahead and buy from them. You will not have any problems and they are the only sellers of precious gemstones that are of jyotish quality potent enough to give results.

Only 1-2% of natural fine untreated gemstones have any remedial power whatsoever. You can either buy from them to make it easier and cheaper for you or you can take a gamble with a 1-2% chance of winning.

We received an email and phone message on March 5 from Ansub saying the yellow sapphire we shipped to him was scratched and not acceptable to him.  I explained we have a 15 day, full refund return policy, so simply return it for a full refund.  Once we receive our gemstone back, we'll issue the full refund, including the shipping cost Ansub incurred sending it back to us.  This is our policy and has been for over 20 years.  This is also the first such vitriolic complaint we've received in all this time.

It was not merely scratched only. It was internally visibily cracked as well. If it was only a scratch... Polishing could have solved the problem and I would have not made the return.

You did not explain the refund policy over the phone on March 5. You are a liar. You never mentioned it. Huffed and puffed. Gave long pauses. "I have to see."

What do you mean YOU have to see?

Didn't your bogus non-honorable policy state "Unconditional Guarantee: 100% refund within two weeks of purchase on an un-set gemstone. If you are not completely satisfied, we will refund 100% of the purchase price of your gemstone any time within two weeks of your purchase. No hassle. We want to get the right gemstones to the right people for the right purposes. If you are having jewelry made, once the quote is accepted and the manufacturing begins, the sale is final."?

The guarantee doesn't state if YOU the manager Mark Kibach is not satisfied. It states "you" as an ME the customer is not satisfied.

You talked about an exchange I refused. I later told you an exchange is only acceptable under five conditions.