JD Byrider/CNAC Incompetant Service Dept. Easton PA - Pennsylvania

Use caution when purchasing from here their sales dept. and CNAC are helpful and really do help you regain credit, However this is the second car I purchased there the first really had no problems just wear and tear. But the one I purchased last year was terrible they claim the cars go through a complete inspection well obviously they don't.

There service dept. is horrible and incompetant. The day I took this car home once we got it on Rt. 22 the brakes were pulsating then when we got home my husband smell oil and said there was a oil leak. Apparently they missed this. I called and made an appt. with service I got Jason the manager as my mechanic he told me the brakes had brake dust on them and used a air comp. to blow them clean.

When let to go home they were pulsating again I called again this time they started to replace rotor & brakes (just one side) still didn't work at that point we were tired of it and took it to our mechanic he said the calipers, brake lines rotors both side and brakes need to be replaced, the oil leak was the oil pan gasket and the head gasket and the timing gasket.

We had the oil pan gasket replace there instead of JD Byrider. The rest of the work it needed was 1700.00 I paid 14000.00 for this car only to find out book value is 1100.00 not worth fixing. I did the only thing I could think of and sent it back to them I realize this will ruin my credit for awhile but the car was unsafe as the brakes got worse.

They don't want to do anything to help including saying I have to pay the tow company to take the car to them. What ever you do don't waste money on the warranty it certainly isn't worth the 3000.00 they charge.