Complaint Review: jet.com inc - Hoboken New Jersey
- jet.com inc 221 River Street, 8th Floor Hoboken, New Jersey USA
- Phone: (855) 538 4323
- Web: www.jet.com
- Category: On-Line Stores
jet.com inc Welcome15 savetenjet site lures buyers offering discounts that don't actually work Hoboken New Jersey
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Jet.com offers first time buyers to their site "discounts", or so it seems. When you add items to your cart, and attempt to check out, there are so many restrictions on the discount it in reality does not apply. Also, they claim to offer free shipping, but when you actually make a qualifying purchase they stick you up with sales tax. I complained to customer service, and to be fair, Jet.com gave me a $20 courtsey discount so I went ahead and made a purchase. MISTAKE! The items I received were overall below standard. I ordered a case of name-brand toilet paper, and received miniature versions. I thought I was ordering computer ink that worked in my brand of printer but received a knock-off from a third party that in no way worked. I made the matter known to jet, and again, to be fair, the customer service rep refunded the price of the ink. They need better disclosure of the actual product and stop with the bogus discount offers.
This report was posted on Ripoff Report on 11/27/2016 12:07 PM and is a permanent record located here: https://www.ripoffreport.com/reports/jetcom-inc/hoboken-new-jersey-07030/jetcom-inc-welcome15-savetenjet-site-lures-buyers-offering-discounts-that-dont-actuall-1340069. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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