Complaint Review: JIM GLOVER CHEVROLET TULSA - Tulsa Oklahoma
- JIM GLOVER CHEVROLET TULSA 8130 E Skelly Drive Tulsa, Oklahoma USA
- Phone: 918-770-9706
- Web: www.jimglovergm.com
- Category: Auto Dealer Repairs
JIM GLOVER CHEVROLET TULSA SERVICE DEPARTMENT Bait and Switched--Overcharged--Substandard Auto Service--Customer Service Severely Lacking--BEWARE! Tulsa Oklahoma
*Author of original report: NO FURTHER BUSINESS WITH JIM GLOVER.
*Author of original report: JG TULSA CHEVROLET HAS RESOLVED THIS ISSUE
*Author of original report: FAILURE TO PROVIDE ADEQUATE SERVICE
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This report was posted on Ripoff Report on 05/03/2014 04:29 PM and is a permanent record located here: https://www.ripoffreport.com/reports/jim-glover-chevrolet-tulsa/tulsa-oklahoma-74129/jim-glover-chevrolet-tulsa-service-department-bait-and-switched-overcharged-substandard-1143850. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#3 Author of original report
NO FURTHER BUSINESS WITH JIM GLOVER.
AUTHOR: 99thoe - ()
SUBMITTED: Sunday, May 25, 2014
UPDATE:
After receiving a call back from the dealer on May 5th, I returned my truck to the service department (this would be the 4th service visit within two months). The front engine/timing cover has been replaced at no cost to me. However, the truck still leaks.
UPDATE:
Received a call back from Jim Glover Chevrolet service department May 23, 2014. Service manager offered to once again 'take another look' at my truck at no cost to me. After some consideration and a complete lost of trust and confidence, I've opted not to return to JG Chevrolet. I have conceded to do any further business with this dealer due to my belief that they either can not or will not adequately repair my truck.
#2 Author of original report
FAILURE TO PROVIDE ADEQUATE SERVICE
AUTHOR: 99thoe - ()
SUBMITTED: Sunday, May 04, 2014
3-17 dropped truck off & authorized repairs following day.
Picked up on 3-19. Truck continues to leak.
RETURNED on 4-09 & picked up on 4-10. Informed this is residual oil from initial repairs and no new leaks found . Truck continues to leak.
Returned on 4-29.
Informed on 5-02 new leak found & they want to charge for additional repair. Been more than patient but seems unethical!!! This has been an absolute nightmare!
#1 Author of original report
JG TULSA CHEVROLET HAS RESOLVED THIS ISSUE
AUTHOR: 99thoe - ()
SUBMITTED: Saturday, May 03, 2014
Received call this morning from dealer. Dealer has offered resolution.
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