Report: #951507

Complaint Review: Jo-Ann Fabrics

  • Submitted: Fri, October 05, 2012
  • Updated: Fri, October 05, 2012
  • Reported By: Whitney — Chesterton Indiana United States of America
  • Jo-Ann Fabrics
    5950 US Highway 6
    Portage, Indiana
    United States of America

Jo-Ann Fabrics False Advertisement! Portage, Indiana

Show customers why they should trust your business over your competitors...

JO-ANN FABRIC store.... SO have been waiting for today to come around, this store was having a 50% off sale on their clearance items. I went in last Saturday thinking it was last weekend by mistake, and had been in the week before. That said, my mom and I have been waiting for this sale for the last two weeks.  We get there today, all excited and ready to rock out their sale department... TURNS OUT they marked all their clearance items up so they were even MORE expensive than BEFORE the sale. I asked the store manager about it (since obviously I was upset about this) and she then proceeds to LIE TO ME and say that they didn't change any of their prices. I told her that I had written prices down and this and that, she then accused ME of lying to HER!! This is the store manager of the Portage Indiana Jo-Ann Fabrics store. 

At that point I was super upset, I also was told last week by an employee that they honored other  places advertisements. INCLUDING Hancock Fabrics, then find out today that they only honor COUPONS, not ads. Which was a really huge inconvenience. The nearest Hancock Fabric store is an hour away from here.  NEEDED to go though because their patterns were only 99 cents a piece. ANYWAYS though, upon leaving the store, I asked the cashier at Jo-anns what their store number was. The store manager comes up, actually yelling at me! Then changes her story around to how corporate made them change "a few" of the prices. I will NEVER be shopping at this store again and I highly discourage anyone else from shopping there also. They changed their prices to TRICK customers into thinking they were getting a good deal. Some fabrics were 3-6 bucks last week, and now this week were marked up to 9-12 bucks. Purely because they didn't want to lose that money and don't respect their customers.To top everything off, I then decided to call another store. I asked the woman that answered there if they had changed their prices on their clearance items.  I commend her for her honesty, really I do. She told me that "It came down from corporate to raise the prices on all of their red tag items". SO there you have it, this will also be going to the better business bureau.
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This report was posted on Ripoff Report on 10/05/2012 09:17 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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