Jody and Corrin Torrence torenjo steals from eBay sellers Tracking shows item recieved. Seller bypassed eBay AND Pay Pal going to credit card co to stop payment and keeping item Houston California

On April 6th Jody and Corrine Torrence purchased an item in my eBay store. Tracking shows it was delivered on April 12th. On June 13, 2017 almost 2 months later these two people bypassed going to eBay, bypassed going to Pay Pal and went straight to their credit card company and put a hold on the money, stating they didn't order it. My money was on hold and it took two days to work it out. Pay Pal now has to fight the credit card company. I was told by Pay Pal that people that go straight to the credit card companies know they don't win the other two ways so they bypass the standard protocol. It's a very unfair desceptive practice