ED Magedson – Founder
John W. Scherer Aka Video Professor2590 W. 2nd Ave. Unit 15 Denver, Colorado United States of America
So, I also was a victim of Video Professor. I ordered the Internet video from them to teach my husband some computer skills. It also came with 2 "free" CDs.
Again It was suppose to be the $6.95 for the first video you order, cause I know you will come back; ya right.
2 weeks later I notice a charge on my bank card for $189.95. I called to find out what the double hockey sticks was going on. I was told that the $6.95 was for a trial of 10 days only: and if I had called instead of ordering on line I would have been informed of this. I was also told that it was in my package. Since we hadn't used it yet I never saw that information. (it was actually there!)
I told the customer service rep that I wanted my money refunded since this was a fraudulent add on TV. He replied I would have to ship the package back (at my expense of course) and then it would take 20 - 30 days to get my money back. (as if I'm that stupid, they think I will forget that they owe me money)
I am sending back the package, I filed a complaint with the FCC, the bank for fraudulent charges, and now with Rip Off Report.
I wish I had checked up on this company before I purchased. I will from now on!! I hope this gets to people before they do the same. Save your time and money!!!!
This report was posted on Ripoff Report on 09/02/2009 01:26 PM and is a permanent record located here: http://www.ripoffreport.com/reports/john-w-scherer-aka-video-professor/denver-colorado-80219/john-w-scherer-video-professor-video-professor-total-rip-off-denver-colorado-489009. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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