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Report: #441848

Complaint Review: John Zanazzi - QNS - Quality Networking Solutions - Phoenix Arizona

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  • Reported By: Phoenix Arizona
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  • John Zanazzi - QNS - Quality Networking Solutions 4040 E McDowell Rd. Ste 206 Phoenix, Arizona U.S.A.

John Zanazzi - QNS - Quality Networking Solutions Liars, cheaters, theives, crooks, watch out for these guys! They will destroy your network if you let them. Incompetent! Phoenix Arizona

*REBUTTAL Owner of company: Slander

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These guys come in to your company posing as experts. The truth is they steal your information. Watch out there goes your passwords and personal identity! To top it all off, they claim to be experts but in truth send out first year students to do the work. They crashed our system to the point that our data was unretreivable. Worse two of the techs were caught with personal home videos of one of the owners children that were stored on our servers. The owner John Zanazzi would not return any of our calls. We finally went to his "office" (which is right between a porn shop and a strip club) and confronted him. He said that if we didn't want his techs getting to our private videos we shouldn't store them on the computer! To make things worse he tried to bill us for 6 times what he quoted us and only put in one third of the hours quoted. These guys, led by John Zanazzi an admitted thief, are bad news. Watch out!

Larry
Phoenix, Arizona
U.S.A.

This report was posted on Ripoff Report on 04/08/2009 08:48 AM and is a permanent record located here: https://www.ripoffreport.com/reports/john-zanazzi-qns-quality-networking-solutions/phoenix-arizona-85008/john-zanazzi-qns-quality-networking-solutions-liars-cheaters-theives-crooks-watch-441848. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
0Consumer
1Employee/Owner

#1 REBUTTAL Owner of company

Slander

AUTHOR: Yearz3r0 - (U.S.A.)

POSTED: Wednesday, April 08, 2009

The person who posted this report is Lance Morris.
He is a person of questionable character and, apparently, a liar.
Here are some links to his own rip off reports:
http://www.ripoffreport.com/reports/0/414/RipOff0414893.htm
http://www.ripoffreport.com/reports/0/312/RipOff0312054.htm
http://www.ripoffreport.com/reports/0/166/RipOff0166226.htm
http://www.ripoffreport.com/reports/0/169/RipOff0169115.htm

Everything Lance states in his report is a lie. Slander. Our employees and John himself are experts in the field with over 30 Certifications in the industry. We didn't "destroy" his data or steal his identity. Does he have any proof that we did that? Our office isn't located "between a porn shop and a strip club." It is located just down the street from where he (Lance) does business, and anyone is welcome to come. The address is on the page. We are actually located between a Tax office and a Security company. The comment about one of our employees being caught with some home videos is also a lie. I don't believe Lance has any kids. They didn't have any personal information on their servers. He never came to our office to "confront" us. Everything he said is a lie.

The truth is that we were hired as IT contractors for Lance's company. Lance, since the beginning, was a "different" individual. Robert and Dan Drake, two of his employees, said that he has Obsessive Compulsive Disorder and a problem with anger. He gets very angry for trivial reasons. We tried to accommodate all of his needs, but it was impossible. He was verbally abusive to our employees since the beginning. We warned him to treat us with respect. Otherwise we would "fire" him as a customer. He didn't change his behavior, and he kept being verbally and psychologically abusive toward our Techs. We decided to move on and stop providing our service to him. Before we did this we referred him to one of our friends. He is also in the IT field.
Team logic IT is the company we referred him to. You can contact them and ask if, when they took over his network, any of what lance said (about his loss of data) is true (it isn't).

When we stopped providing him with our service he had some outstanding bills. We sent him those bills, but he refused to send payment or return our calls.
We decided to send his account to a collection agency.
We actually sent his girlfriend's company to a collection agency. Because she is technically the owner of the company. You see, Lance can't work doing what he does in the State of Arizona. He was barred from doing so as it is stated in one of those rip off reports.

This morning Lance called our office, and he was really angry. My guess is that he didn't like dealing with the collection agency. He asked for John's number and wouldn't leave a message with the assistant. Since he seemed exalted and angry when he called, our assistant refused to give him John's number. She asked him to leave his number and that someone would call him back. He insulted our assistant an threatened John. Saying that we was going to regret this more than he (Lance) Would. He then proceeded to call John directly (yes, he has John's cell, this just tells you the mental state this person is in), and threatened him again. Minutes after that, this "rip off report" appeared.

As I said, this is slander. We are a reputable company with years of experience and we have references to back our claims. Feel free to contact us and ask for those references.

Why didn't he provide any proof for his claims? Besides for the fact that some of his claims seem ludicrous, the reason is because he doesn't have them.

Thanks,

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