Report: #1369381

Complaint Review: Joy Jewelers

  • Submitted: Mon, April 24, 2017
  • Updated: Mon, April 24, 2017
  • Reported By: Tina — Southwest Ranches Florida USA
  • Joy Jewelers
    438 Amapola Ave #225
    Torrance, California
    USA

Joy Jewelers Baby earrings advertised as CZ stone, but is only painted glass Torrance California

Show customers why they should trust your business over your competitors...

Ordered baby earrings with CZ stones.

Not CZ, they are painted glass (what we used to call "paste").  CZ stones are never painted (they don't need to be).

When confronted, I was first told that the stones were CZ.  

They asked for pictures and I sent very clear ones, showing the paint on the backs of the stones, along with the screen print showing CZ as the stone description.

I was then told that this was a "feature" of the stones.

When I requested a full refund, claiming false advertising, they refused saying I would have to pay freight to me and back to them.

Do not trust their descriptions, and get a screen print before you order!!

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This report was posted on Ripoff Report on 04/24/2017 12:14 PM and is a permanent record located here: http://www.ripoffreport.com/reports/joy-jewelers/torrance-california-90501/joy-jewelers-baby-earrings-advertised-as-cz-stone-but-is-only-painted-glass-torrance-cal-1369381. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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