jp morgan chase bank NA chase bank won't help with stolen/lost debit cards; money missing and can file a complaint new york New York

I called in to jp morgan chase bank on the first of January 2013 because I had my debit card stolen from me here in tucson, AZ. they changed the card and said no problem, it will be fixed and you won't owe anything.

later did i find out, the bank denied my claim saying that the purchase; even though it was ran as credit, was mine and that it was my fault for not having the money in the account to cover it.

i called, filed a claim, and went back and forth with them for almost till now (which is almost march 2013) to resolve the issue to no avail. i have spoken with people on the phone that are rude in the claims depo, and they will not resolve my issues with the stolen money.

don't trust chase bank, they are A BANK!!! they will steal from you.