Complaint Review: JTV - Knoxville Tennessee
- JTV 865 parkside dr Knoxville, Tennessee United States
- Phone: 8656926000
- Web: jtv.com
- Category: Online Jewlery Sale
JTV "lost" Knoxville Tennessee
*Consumer Comment: JTV Jewelry false advertising
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It was probably a pretty necklace. My valentines present was lost in the mail. According to UPS you often post electronic shipping notifications that are not attached to a physical package. UPS also said JTV also often claims to mail packages and never does. We either want the item or the money back, but you refuse to produce either one. My family orders several times a year and it's always a headache. This is going to be the last straw.
Jtv contracts with UPS to be the exclusive provider with exchange that UPS carry the insurance on all the packages. this way JTV isn't paying the insurance premium or having to be responsible for lost packages. UPS will be paying us back not JTV and they may have never even sent the package. so it sounds like JTV got paid for the necklace from us. kept the necklace and blamed it on the shipping so UPS takes the insurance and never get investigated because its less than $100 bucks.
This report was posted on Ripoff Report on 02/15/2018 09:14 AM and is a permanent record located here: https://www.ripoffreport.com/reports/jtv/knoxville-tennessee-37922/jtv-lost-knoxville-tennessee-1429376. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
JTV Jewelry false advertising
AUTHOR: Carole - (United States)
SUBMITTED: Thursday, March 01, 2018
Jewelry is so very cheap and made in China including their Bella When returned high backend charge Vustomer Be Ware!
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