I just want everyone to be aware of this company http://junglehosts.com. The company will lure you and and make a lot of promises that they will do for you and they will only do about 1/2 of them. Then when you email James Gorman he will refer you to Luke. Luke ask you to send them what you need done thru the ticket system. Then when you finally get mad and ask for a refund the simply tell you they will not refund cause they did a little work. There policy on there website say 100% REFUND.
Companies like this that offer a refund then refuse to give it need to be shut down and not allowed to do business. All they would have to done is follow policy given a refund and I would go on my way. By the way this was purchased 11-12-2012 so its not like it has used there bandwith and all.
Here is the email I sent as well as the response. I have over 50 emails fro him and I will be glade to share with anyone who emails me and wants to see them.
Here is a couple.
Terry Callaway email@example.com 5:07 AM (23 hours ago)to james James,
Here is the info I need. Also do I set the NS to my domain now and use the ips You sent?
1. Theme #2
2. Set Name Servers to my domain.
3. Remove Phone #
4. Set Up Live Chat (send Login ect)
5. Set up whmcs
6. Set up auto creation
7. In all plans under special features please remove FREE
Web Design and FREE Hosting Design. One of the links is http://www.125host.com/hosting10/resellerhosting.php
8. Set up contact info like sales@ Billing@ admin@ ect.
9. Please send me all Login info and passwords that you set
10. Please send all instructions that I may need as well.
there as well.
Then I got this!
james gorman 5:22 AM (23 hours ago)to me The nameservers will be custom ns1.yourdomain.com if you know how to use the ips i sent you.
if you dont know how to seth ethem from your domainname reg then use our defaule nameservers
the lists below wil lbe completed
Then when I complained that all was not done I got this and did as he said. Then the run around started!
james gorman 3:48 AM (1 hour ago)to me please meet luke online on live chat, hes there now to take any qwuestion you may have
I just want everyone to be careful with junglehosts.com as they are very misleading and when its not all done right they will refuse to issue refund per there policy.