Jupiter Algarve Hotel Jupiter Algarve Avoid Left Field Management in Los Angeles, California at all costs! California

There are also public posts on FB of clients he takes money from and does not do the work for.

No WIFI, rude and careless staff, loud rooms, horrid breakfast, STAY SOMEWHERE ELSE.
Staying here was a DISASTER, stayed for a business trip, nearly put my job at risk because of NO WIFI. The staff has attitude, careless on the guests' concerns, they do not respond to requests quickly and the hotel room is LOUD ( you can hear below/above you, in the hallway, housekeepers chatting and vacuuming). I spent 1k for 4 days for a (beach view), got a pathetic side view mostly facing the nicer/more modern Hotel Rocha across the way. I spent an extra $200 for this trash view. I informed the bathtub faucet was not working and they never fixed or check it the entire time I was there. I went back and forth with the front desk voicing my concerns in frustration. One bald, skinny short front desk person told me "Well, the wi-fi works down here at the front desk, I don't know what to tell you and reassured me that the hotel manager "Probably wouldn't compensate me or do anything about it because other guests didn't have this problem". LIES, I spoke to fellow hotel guests and they had to buy data packages through their cell phone provider costing at least $30-50/per day just to get a decent signal on their cell phone. This is supposedly a "4-star hotel", it's a SHAM. Don't stay here, there are much nicer and cheaper hotels off the strip with staff that will treat you with respect.

As I was checking out, I was given a business card to reach the manager regarding the nonstop problems. When I e-mailed them and Booking.com, they pretty much suggested that I should have dealt with this while I was there....WOW. I know English isn't their first language, but I know they have front desk video cameras recording each and every trip I made to an unconcerned agent. After going back and forth on several e-mails with the hotel, they continuously lied to me and insisted they tried to get a hold of me regarding the "portable router" they NEVER offered. I have call logs, I was in my hotel room most of the time. There were no calls to my room, no calls to my cell phone, no knocks on my door, no offer for a solution for that. I asked for partial compensation for the damages and they REFUSED.

My job involved social media, digital media and photography. I was in Portugal for work, I was not able to do any of this at the hotel. I could have lost my job. Thank you for putting my career at risk Jupiter Algarve. $1,000K down the hole.

There are countless reviews prior (that go years back) on here and every review site regarding poor wi-fi issues and noisy rooms and you continue to mask and ignore this issue.

Thanks for wasting my money, time and messing with my livelihood.

Learn customer service.