just enaj WORST CUSTOMER SERVICE EVER!!! LA Internet

Best Regards,

Ashley Brooks | Customer Service Specialist

622 S Anderson Street | Unit 107 | Los Angeles | CA 90023

www.justenaj.com

www.instagram.com/just_enaj

that was very helpful, since it's international and USPS can't be tracked via our post office in Dubai, I asked them to track it for me. they didn't reply for another week, so I asked again. I was always the one asking about my shipment, I guess they just care about the money they're getting more than their customers satisfaction. 

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Ok will do !

 

 

 

 

 

 

Did you check for me? honestly this is a joke, it's been more than a month and the least you can do is check my package for me, since I told you I'm not able to do so from my side.

 

I ordered 3 items:

All of the items from order #9359 have now been shipped:

1x 310 Two - Piece - Black - XS / Default
1x INC Cropped Pant Two - Piece White - XS
1x Gitana Chiffon Two Piece - White - XS / 100% Off

 

I paid for https://www.usps.com/international/priority-mail-international.htm

• because it stated that: Delivery in 6 to 10 business days & it Includes USPS Tracking®

the tracking link you sent me hasn't been updated since november 9

https://tools.usps.com/go/TrackConfirmAction_input?qtc_tLabels1=EC572689464US

 

 

 

 

 

 

 

 

 

Good Morning, 

We are checking they said they will file a claim to locate it for us we are waiting on the number. 

 

 

 

 

 

 

 

 

 

that was 10 days ago, do you have any updates for me?

After that, they sent me an email saying my package was sent back due to a wrong address, I have ordered using my address from houseoflashes.com, asos.com, missguided.com, net-a-porter.com, and so many more and I have not had a lost package before. Honestly, I was so fed up from their customer service and from running around begging them to help me, so I asked to cancel my package, especially if it was using the same shipping method. the customer service girl sent me an email asking me for my address again, completely ignoring my message about canceling the order. I sent her the same thing again, and she rejected it stating:

Hello Alya,