Juvarelle SHOPSKIN SUPPLY SUPPORT@SHOPS NY skinstore 844-7410195 NY They offer you skincare trial for the cost of shipping on facial cream and eye cream. You think you are getting sample sizes, but FULL sizes arrive and then they slap you with $100 for EACH charges MONTHLY. Not sure - online purchase but the phone is CA Internet

I THOUGHT I was getting a sample size of their skincare & eye cream products.  I have very sensitive skin and would never purchase full sizes of anything I have not used and tested for allergic reaction.  When the product arrived it was FULL SIZE bottles.  I used it for a week, not seeing any drastic improvement, but no allergic reaction either.  Suddenly my chacking account is overdrawn and I have OD charges of $35 because they have hit me with a MONTHLY subscription of $100 for EACH product.  

I have no receipt of my purchase, only the bank charges.  I called the number on my boxes and asked for a refund.  They offered me 25%.  I said no, I'm out $35 because of you.  They offered me 50% and I could keep the bottles.  I said no, I can't tell that this product is worth the $35 in OD charges yet.  They say I have to send the bottles back (gladly) to ONLY get 85% of the money they took from me over and above the shipping and handling I agreed to pay for what I thought were samples.  WHAT A RIPOFF!!  They are used to this.. that's why you get the 25% and 50% offers.

They promised to send me the return info by email.  They read my emaili back to me over the phone.  So far, NOTHING from them.

DO NOT BUY THIS PRODUCT.