Report: #1334956

Complaint Review: Kanoa - Internet

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Ripoff Report is Xcentric Ventures

Submitted: Tue, October 25, 2016
Updated: Thu, November 03, 2016
Reported By: Adam — Lincoln California USA

Author Confirmed

Why?

Kanoa Internet USA

Phone:
Web: https://www.getkanoa.com/
Category: Audio & Electronic Retail Stores

Kanoa Kanoa headphones Ripoff scam Internet

*UPDATE Employee: Sorry for the Delay.

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Bought these headphones 6 months ago initially being told they will ship in October. That date has been shoved back several times. Have contacted them and once I asked for money back they completely stopped responding. Have done some research online and haven't came across one person who has recived there's. I just read several people who are in batch 1 orders haven't recived them yet without. But I get emails from kanoa saying they are all done shipping batch 1

This report was posted on Ripoff Report on 10/25/2016 09:52 AM and is a permanent record located here: https://www.ripoffreport.com/reports/kanoa/internet/kanoa-kanoa-headphones-ripoff-scam-internet-1334956. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:

0Author

1Consumer

0Employee/Owner

#1 UPDATE Employee

Sorry for the Delay.

AUTHOR: kanoa - ()

SUBMITTED: Thursday, November 03, 2016

POSTED: Thursday, November 03, 2016

Hello. I am terribly sorry about the delay. We are creating a new piece technology from scratch right here in the United States. When creating a new piece of technology, stages of production do not always go according to plan.

Units have not been sent out, as we are not done with engineering. We are heavily focused on ensuring that you receive a product that is free from technical issues to allow you the best wireless experience. All units are scheduled to ship Spring 2017.

We learned from our past mistakes about not being transparent with our customers. We have created a blog to allow inishgt on what is going on with our company at all times. Please check out getkanoa.com/news for more info.

If you ever need assistance with anything please reach out directly to us at info@getkanoa.com. We offer full refunds to anyone who wishes not to take part of our pre-order campaign. Thank you.

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