Report: #1123694

Complaint Review: Kaplan university chicago

  • Submitted: Fri, February 14, 2014
  • Updated: Fri, February 14, 2014
  • Reported By: jackie — puyallup Washington
  • Kaplan university chicago
    550 W VAN BUREN ST, STE 700
    chicago, Illinois

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Hello, i started Kaplan one month and two weeks Starting the day i actually even signed up. So them knowing im vision impaired...they like some of you guys,,,rushed me through the whole document process...saids i had a few days to get it all submitted so i did...i cant read the documents so i made sure to bug them about the financial aid quite a bit and made it very clear i didnt want any loans.Since it is a school i thought i could trust them..boy was i wrong! So i start my three week free trial period...i notice i am getting straight a' i called in the day after my trial period ended to see about the supposively checks that are supposed to be coming in. Since i have been using my disability checks to pay for all of my supplies...well gues what? Of course AFTER  my trial period ends they tell me i will have to pay approximatly around 40,000 when im done graduating in 4 years. [continued below]....

..... omg i totally was in shock...i had explained to the guy how i asked their department several of times about loans and the financial aspect of it all and no one tells me until noew?a day after my trial ends! No apoligy nothing and i literally cried! He explained if i didnt give him 3 grand right then and there it was a very good chance id have to pay upto 6 grand and i wouldnt even know until 6 months ater i withdrew. so i was so stressed out last night i barely slept...i didnt eat nothing..i got up early this morning on valentines day having to call the department of education and loans department and financial aid...i know right, happy valentines day! well the lady finally breaks down the amount i would have to pay if i dropped out today verses if i complete my term which ends in four more weeks,,,so i was told its cheaper to complete my term so i agreed to do so. but im scared about getting additional charges so tomorrow i am calling them to record the conversation i have with them about the 3 grand i will have to pay once my term is will actually be 2100 once i apply my two grants they now claim they have so it will drop from 3 grand to 2 grand once i pay with my supposively free grant money,,,,which the guy two days ago said if i was to attend school for 4 years it wold be wise to use all of my grant money to pay off my loans so i dont owe so much once my 4 years is up...which i would owe 40 anyways! Before that a differnt financial aid lady never even addressed the fact i would owe 40 grand when my school was completed and she and other financial aid people made it soud like the grant money was all free and school wouldnt cost a dime...right,,,i should have known better! I am just glad i started reading reviews everywhere online starting last night and realized what this supposively school is all about...i really feel for these people who have completed 4 year degrees and cant even use them....that is a nightmare!My eyes and head hurts from so much stress crying yesterday and reading these online reviews all day i cant even focus on my typing right now....sorry if this is hard to read because of mistypes but i really felt i needed to get this out here asap to warn everyone!stay away from this school! one thing i can say is the teachers are extremely nice and the work is great but its nor worth the 40 grand and not being able to use your credits or even your degree its a scam and a waste of your time! if anyone thinks i have a case even though i think i screwed myself by unknowingly signing a notory agreeing to accepting loans....please feel free to inclue me in your lawsuit...i do have paper work to back up my eye conditions and stuff...good luck!

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#1 Author of original report

How to file a complaint about this so called school which is really a buisness

AUTHOR: jackie - ()

Hi i just came across some ways we can all fight Kaplan University and stop them from conning,lieing and stealing from us and also stealing from the government. Here are some ways you can file a complaint. If we all complain maybe this fraud/scam will stop ruining more people's lives if we do something about it. not only did i find out this is not a school, but a buisness, but it is ran by a c.e.o attourney. Even the Facebook page that Kaplan is ran by  an agency. If you look closely at people's comments and their pages and the comments that "Kaplan" makes (which is really an agency" you will discover it is all fake. this buisness is a for profit organization. not only are they stealing people'smoney but the governments.

needless to say, taking advantage of disabled people such as myself. All their education is trying to do is sell you dream you never will have.Since all of their degrees are worthless.You cannot transfer credits anywhere noneoftheless get a job once you graduate. When i first signed up i made it very clear i didn't want any loans and my advisor had me and financial aid on 3 way/ He told f.a that i didnt want any loans but sure and behold they pulled out two. Knowing that i was disabled and i couldnt read everything that i was signing but they rushed me through the process of filling out and sending the paperwork. So i am preparing to take action.

I have since recorded conversations ive had with them and recieved emails stating when i will withdrawl from the school. I will fight this if i have to or if i recieve any other bills in my mailbox stating i owe more than they asay i do now.Which is about 2-3.I think i will also file these complaints just because i have read SO many reports online about this place and how it's ruined so many peoples lives. Since i'm on disability i have nothing better to do. So they better stick with theior word that i dion't owe them anything else and i get withdrawled when i am supposed to. Anyways enough rambling heres the info for everyon e who neds it!Good luck!

U.S Department of Education office of civil rights 500 E madison street 14th floor chicago,ill,60661

Federal Student Aid information center student complaint system p.o. box 84 Washington, dc, 20044

Let's write our complaints and put this to a stop!

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#2 Author of original report

just called Kaplan and recorded the entire conversation with F.A

AUTHOR: jackie - ()

Well to be sure that i dont end up getting scammed charged or lied to i decided to call the f.a department let them know their being recorded and i asked them alot of financial questions about how much i will owe..when i will recieve my grant money and how to go about the withdrawl process. After reading SO many negitive recent reports about this 'BUISNESS' not school, i devided to play it safe. I did catch something the lady said in the conversation about how the longer i stay in school the more the cost go up.i did verify that the cost wouldnt go up any more then where it is now if i finish this term. But when she saidit goes up the more school you do'' kind of scares me anyways.I will just have to keep my fingers crossed i dont end up with any weird bills once i am withdrawn.As of now i owe 3 grand if i dont complete the term i owe 5 it is in my best interest to complete the term.which i am hoping......they said i will be eligable to recieve a grant thats 954 if i stay 60 percent of the term which is tomorrow. its up to the education dept whether or not i am eligable. The last F.A advisor said i was going to recieve it so now i wondering if i will or not....if i dont i will owe 3 grand.if i do i will owe around 2100 so for now im just keeping my fingers crossed. if u plan on withdrawing from kaplan be sure to ask to recieve comformation via email...or you could end up paying for years worth of school you never even attended. Also if your having trouble with the financial aid dept call them let them know your recording them...ask questions to ensure you dont get screwed that way you have the info to back it up in court...i feel sorry for those who completed school and owe thousands with a useless degree and those who had a week left of school and got screwed out of one! Good luck people i will keep u updated.i withdrawl in 4 weeks!

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