• Report: #1112181
Complaint Review:

Kaplan University online

  • Submitted: Wed, January 01, 2014
  • Updated: Wed, January 01, 2014

  • Reported By: crushed — Flagstaff Arizona
Kaplan University online
Davenport, Iowa USA

Kaplan University online KU campus One credit away from graduation Davenport Iowa

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I am a criminal justice major with Kaplan University. I am one credit away from graduation and was not told that my financial aid has run out until I recieved a bill requesting payment. Upon finding out this information I took a leave of absence both financial and medical reasons.

It seems like every customer service representative I have spoken with has given me a different story. They have recently sent my account to collections and withdrawing me from the criminal justice program. I am at a loss becaue of the actions taken by this university.

I for the life of me can not understand how every single person I have spoken to can give me a different story. To make matters worse now that Kaplan has withdrawn me Sallie Mae has informed me that I am now delenquent in payment yet I have not recieved any notice asking for payment or any type of payment agreement. 

I am at a total loss I am disabled and no one will listen to me and stop giving me the run around. Please help me. 

This report was posted on Ripoff Report on 01/01/2014 09:02 PM and is a permanent record located here: http://www.ripoffreport.com/reports/kaplan-university-online/davenport-iowa-52807/kaplan-university-online-ku-campus-one-credit-away-from-graduation-davenport-iowa-1112181. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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