Report: #1105826

Complaint Review: Kaplan University

  • Submitted: Tue, December 10, 2013
  • Updated: Tue, December 10, 2013
  • Reported By: snowyrivergal — Portland Oregon
  • Kaplan University
    1801 East Kimberly Road, Suite 1

Kaplan University Nothing But a Sub-Par, Overpriced Diploma Mill Davenport, IA Internet

*General Comment: Sad but true

*General Comment: Just. No.

*Consumer Suggestion: Kaplan DesMoines

Show customers why they should trust your business over your competitors...

In my experience, this is what you'll get when you choose Kaplan:

1. Admission counselors who suddenly no longer respond to emails or phone call questions after they receive your money.

2. Professors who teach so poorly that they have already been dismissed by other institutions.

3. Professors who threaten to ban you from class for informing them that the webinar slides are too small to read.

4. Registrars who call you racist because you ask to change classrooms when your professor has such a thick accent that no one can understand a word uttered (and when classes are all audio, that's a big issue).

5. Pubic relations personnel who say they are concerned with your bad experience and schedule a time to talk but then are mysteriously unavailable.

6. 400 level classes that are so elementary that one could take the final on day one and pass.

7. Zero support from any department but financial aid. (After all, they want your money to continue to flow unhindered).

Why am I ranting? Because I paid this school a great deal of money for a promised quality education. Instead I am thrown a joke of an overly expensive diploma mill and my concerns ignored. Months of attempts to talk to someone -anyone - at Kaplan via multiple mediums about my horrid educational experience have gone unanswered. One would hope that they would at least want to prevent future students from repeating my experience, but no. Silence.

My next step is reporting these (and many more) ridiculous educational experiences to Kaplan's accreditation firm.
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#1 General Comment

Sad but true

AUTHOR: Learning the hard way - ()

I used to teach at Kaplan "University." Unfortunately, what he says is true. This is not a legitimate acedemic program. While not all Internet-based learning is automatically fraudulent, Kaplan is a diploma mill. There are no admission requirements other than the tuition check clearing. I sympathize with the (former) student and all the others in the same situation. 

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#2 General Comment

Just. No.

AUTHOR: LawyerLady - ()

She's talking about Kaplan University. As you stated, you don't teach there. How can you slam her experience then?

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#3 Consumer Suggestion

Kaplan DesMoines

AUTHOR: Prof. J - ()

 I have taught at ITT Technical Institute (Computer Networking) and Vatterott College. Neither are perfect. Both are for-profit, higher education. I have had many students graduate and go on to fulfilling careers. Most who were bitter from the beginning were not successful. I tend to take issue with people who have nothing better to do than bad-mouth the college they attended, as this immediately begs the obvious question. I now teach part time at another for-profit. I have to pull teeth to get students to hand in work. To hear them tell it; they have to work 20 hour days seven days a week. OK... I have my MSCIS from an accredited school, I hold a job in my field and have obtained a plethora of certifications--not easy to do I'm afraid. Is this all America has become? If you don't agree with your course of study or you feel you're smarter than your instructors you need to sue to protect yourself?

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