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Report: #1293870

Complaint Review: Keene Machinery And Export - Austin

  • Submitted:
  • Updated:
  • Reported By: M.N. — Regina Oregon Canada
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  • Keene Machinery And Export W, 1901 W 2nd St, Taylor Austin, USA

Keene Machinery And Export Owned By Karon Jones and her son Lincoln Robinson I Am Ripped Off My Deposit Money $ 8,000 By Karon Jones Austin Texas

*UPDATE EX-employee responds: Remove my name, Lincoln Robinson

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To Whom It may Concern

1)    Complaint Against : Keene machinery & Export (At Address: W, 1901 W 2nd St, Taylor, TX 76574, United States Phone:+1 214-733-9900/ 254-592-1071 Website:www.keenemachinery.com Managed By Karon Jones) Related To Their Scam For  Issuing Forged Invoice And Receiving USD 8,000 AS Deposit, Unscrupulous Lies ,Cheating And  Fraudulent Activities

2)    Request For Recovery  Of My Losses

Dear Sir/Madam

Your kind attention is drawn to my following submissions related to the above captioned complaint.

1)    I am a small trader involved in the export of used heavy equipment for a couple of years and used to receive offers of the said equipment through  emails from  Keene Machinery and Export

2)    With reference to their email dated Feb.16, 2016, I started negotiating an offer made by Karon Jones of Keene Machinery Re. A Wheel Loader Cat 966D YOM 1985( Hereinafter called The Machine). We finalized the deal through exchange of emails and eventually  she sent me an invoice of the Machine on Feb. 18 ,attached herewith . As per details of the invoice, the ex works price of the machine is USD 42,000.  I had to deposit USD ,8000 for holding the machine for 10 working days w.e.f. Friday, Feb. 19th .During that time , had to arrange its physical inspection and upon satisfactory inspection as specified  in the Invoice , I had to pay the remaining balance USD 34,000 and pick up the machine form there given address at Stockton , California.

3)    After having received the Invoice , I remitted USD 8,000 on Feb. 19th  through wire transfer whose copy is attached herewith. After remittance of the money I asked Karon about the exact location of the Machine and the contact address of the person responsible for handing over the machine to us. She gave me the address of  contact person and site as: 3965 Wilcox Rd, Stockton, CA 95215 Contact: Oscar A Ramirez (951)234-6986. After receiving the invoice and sending the money , I incidentally found the Machine listed on Machinerytader (A reputable Business web portal of the used heavy equipment)by another dealer:

              Construction Station

Wayne, Michigan 
Phone:  +1 734-905-9000
or +1 313-523-8008 
Fax:  (734)340-3432 
Contact: Moby

4)    I protested for that listing made by a third party and got suspicious about the ownership of the machine. I asked Karon  why it is like that, Did this machine belongs to her and if not why did she  issue an unauthorized invoice. She told me that this machine neither belongs to the above mentioned construction station and nor to her but it belongs Mr. Oscar at Stockton CA and she had made  deposit for that.

5)    Thereafter I checked the address given by her thru Google Search and found that  the said address belongs to Pacific Supply Company . When I called Oscar and inquired about the said address and deal between us, he told me that the equipment is not there but in a yard nearby and he is 6 hours drive away from that place .I started further doubting the deal and asked him to tell me the exact location so that I come over there and finalize the deal but he told me to come at the already given address and he would meet me there and take me to the site of equipment. I felt uncomfortable and decided to know more about that place before I go there. I found an acquaintance in that area and requested him to go to there and find out if there is a yard of machines around there . My Acquaintance went there and found no any yard and then I gave him the Ph. Number of Oscar and told him to get guidance from him for that yard . He tried but Oscar was not ready to give him exact address.

6)    I became confused and started to consult  internet for the profile and reputation of Karon Jones  and to my surprizing shock I  found the following  reviews by three different persons made on : Best Business Bureau BBB: BBB Business Review  Overview

__Customer Reviews

BBB

This business is not BBB accredited.

Keene Machinery and Export

(214) 733-9900

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The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

3 Customer Reviews on Keene Machinery and Export

Positive Experience (0 reviews)

 

Neutral Experience (0 reviews)

 

Negative Experience (3 reviews)

2015-09-09

Avoid this company. Spend more money for good equipment. The equipment is cheap compared to other places but very old and worn out. That's why it's so cheap. Spent a lot of time dealing with repairs to the machine when I should have been working. Lot of time wasted and time is money.

This customer had a NEGATIVE experience with this business.

This customer WOULD NOT recommend the business to a friend, family member, neighbor or colleague.

by Donna P. on 2015-09-09 | Submit a Customer Review

Was this review helpful to you? YesNo

1 person found this review helpful .

2015-09-07

Unscrupulous. Makes up charges as she goes. Erroneous and fraudulent. Should be in jail. Harassed and threatened my wife and I. Machinery is junk. Wants me to pay $650 to deliver a machine that won't even run. Lied over and over. Screwed up my job. Seems to be in extreme financial duress and forced to make up charges to exist. Not surprised that she owes 20k to another company....

This customer had a NEGATIVE experience with this business.

This customer WOULD NOT recommend the business to a friend, family member, neighbor or colleague.

by Bill S. on 2015-09-07 | Submit a Customer Review

Was this review helpful to you? YesNo

11 people found this review helpful .

2015-06-15

Keene Machinery and Export was a customer of my company *** ********* and owes us in excess of $20,000 for the shipments of equipment. We are currently in a law suit trying to get the money we are owed. The owner ***** has hung up on us numerous times and told endless lies about paying her debt. I would not recommend doing anything for this company that you do not get your money upfront. A family owned business that does not pay their debt!

This customer had a NEGATIVE experience with this business.

This customer WOULD NOT recommend the business to a friend, family member, neighbor or colleague.

by Daniel L. on 2015-06-15 | Submit a Customer Review

Was this review helpful to you? YesNo

113 people found this review helpful .

____________________________________________________________________

7)    After receiving that information , I realized that I am robbed by the fraudulent people and I should not go for this deal at any rate , therefore I contacted Karon Jones and explained to her that in such circumstances I am not ready to go to that area ,therefore I want my money back but this dealer seems to be professional fraudulent and not ready to refund my money.

8)    We exchanged a lot of emails regarding this deal which are separately compiled and I carry with me to show the concerned  authorities if required. In these emails I tried to explain her that in such circumstances  I would be the last foolish man on this earth to go to that area and hand over my remaining balance to such a person whom I don’t know personally and never dealt with him before.  After having known all about that when she was not ready to refund my deposit of USD 8,000 , how come another unknown person introduced by her would hand over the machine after receiving the balance amount from me.

9)    In such a confusing situation , I thought to call Mr. Oscar and inquire about the ownership of the Machine . On Feb.24 I inquired and he told me that he is the real owner .. I asked him that if he is the real owner then provide me with any kind of document attested by the local Notary Public which proves that he is the real owner. He said , he would do that  but so far I did not receive any document from him. On Fe. 25 , I asked Karon to get me the said document from Oscar thru an email which reads: Please don't talk illogical. I don' feel secure in this deal . If this machine belongs to Oscar then provide me with any document attested by the notary public of that area which proves that Oscar is real owner of this machine. Karon replied same day which reads: We are going to supply you with the notarized Bill of Sale showing Oscar owns the machine as you require; please advise who will inspect the 966D for you.

10)  So far I did not receive any document either through Karon or Oscar, however we exchanged so many emails in which I tried my level best to convince her that  I have adequate material available with me which proves that she is fraudulent and if she did refund my money through amicable negotiation at my address then I have to travel to the USA to lodge my complaint with the local authorities and thus more expenses will be spent by me to recover my initial deposit and all that she would have to pay when law of the USA would take its due course.

11) She never listened to my requests and kept emailing me illogical arguments which mean I pay the remaining balance to the gang of culprits who joined their hand to deprive me of my money by providing me forged invoice , claiming the ownership of the machine which does not belong to either of them, giving me address of  a building for inspection of the machine which belongs to a third party, refusing to my acquaintance in that area to show him exact location of the machine and the last but not least providing me with  the promised ownership document of the machine attested by the Notary Public.

12) I became quite frustrated and decided to travel to Austin-US and pursue my grievances against Karon Jones personally with the local authority. On March 7th  I reached Austin and the next day I was able to locate the address of  Keene Machinery given at her unauthorised invoice given to me but I found her office vacant and knew from the neighbours  that she had already moved to some other unknown location in the month of January 2016. I was also able to find out their Landlords Taylor Auto Credit (Mis.Elsa Lopez Rep.)at address: 1912 North Main St. Taylor,TX 76574  Tel: 512 -352-8518 . Mis Lopez told me that the owner of Keene Machinery Karon Jones is a fraudulent lady and left their building without paying their dues. After I left their office ,they informed me thru text message about another victim of Karon Mr. Pete Johnson Tel: 512-894-0940.I contacted this guy and he told me that he owns a mechanic shop and Karon got repaired her equipment form him and she gave her a cheque of more than USD 5,500 . The cheque bounced back and she is making false promises and not paying his money. There after I approached the police station of Taylor at address : 500 S.Main Taylor, TX Tel : 512-352- 5551 and first met with Det.Dwayne Harms and then Commander Joseph Branson. Commander  listened to me patiently and after consulting with his Sub. detective told me that he knew about Keene Machinery and so many people are approaching their department against Karon but the law does not allow them to register a case against her because she has already moved from their jurisdiction’s area. When I asked him where to go and lodge my complaint. “He said, “May be I should approach FBI in Houston Tel: 713-693-5000.”  Thereafter I contacted Texas Rangers H.Q.Tel: 512-424—2160 but they diverted me to another number 512-464—3732  and from this number I was again told that they are not concerned with this case and Probably Sheriffs Department  at contact Num. Tel: 512-943-1300 can help me in this regard. Upon contacting Sheriffs department, an investigator told me that  I should go again to Taylor police station and seek help from them . I told him that once I have contacted them and I am ready to go ten times again if Sheriffs department tell them to register my case but they refused to do that and  lastly told me to contact Attorney General Office. I talked to Attorney General Office at Tel:512-475-4513 and was told to lodge my complaint through there website. First time, here it seems a ray of hope!!! After failing to get hold of Karon in Austin, I moved to Houston for contacting FBI Office and upon contacting their office I was told that my case is cyber crime and it should be reported through  the website www.ic3.gov  : Another ray of hope!!! Thereafter once again I contacted Oscar Ramirez Cell Ph. 951-234-6986, the accomplice of Karon in California and asked him that if there is any reasonable way  for making a smooth transaction of this business deal? He told me to go to meet him in Stockton on coming Monday on March 14 and he can finalize the deal in accordance with the following conditions.

a)    He won’t let meet the real owner of the machine because I will steel his customer

b)    The machine will be sold thru his company and he will not provide me with an old invoice which shows that machine belongs to him

c)     He would receive the balance money in Cash.

d)    I can check the machine before paying the remaining balance but its engine produces black smoke while operating and Karon did not tell me that.

13) Thus the last hope for recovery of my money through amicable means vanished.

14) I am travelling back to Canada on March 12th after  spending more than USD 3,000 on my boarding and lodging, wasting a lot of time and receiving awful mental torture

15) Hereby on March 11th my petition is ready for submitting to the concerning authorities.

In the view of my above mentioned submissions, reviews of other business people through Best Business Bureau,  along with the documental proof I have ,it is very clear that Karon and her accomplish Oscar both are fraudulent, cheats and scammers who are playing games to swallow my money and nobody knows how many other like me have been victimized by them. I have been deprived of my money , time and mental piece in my old age of 75 years and therefore request the law enforcing authorities of the USA to take a stern action against them  and compel them to refund my initial deposit along with the expenses incurred in my travelling, lodging and boarding as early as possible.

 Long Live The USA

Muhammad Nazeer

President : Blessed Business Corporation

1137 Wallace  St. Regina, SK S4N 3Z1 –Canada

Cell Ph. +1-416-722-7487

Email: pkt4machinery@gmail.com

 

 Precious Note 1:Today on March 11th ,I requested one of my acquaintance in Austin to help me trace out new where about of Karon and he could very kindly provided me with the following information through email message:

Hello:

Sorry for the delay in getting back to you, but I have been busy all day!

 

The lady you are looking for Karon Jones  214-733-9900 is in Dripping Springs, TX.  

 

I spoke to her son Lincoln Robinson at 254-592-1071.  He operates a Machinery Rental Company called Heavy Iron Equipment Rental His web address www.hiequipment.com goes to his Facebook Page.  This is a separate company and he operates it out of his home garage / barn.  He has no equipment on hand as it is all rented out,  He used to work for his Mom and now runs his own company.  He said he will be opening an office at 1600 Highway 290, Dripping Springs, TX   former location of Dripping Tattoo Inc.  I hope this helps!  

 

Note 2

Copy of invoice and wire transfer can be provided upon demand.

Note 3 : 31 pages of  exchanged emails  record available

Note: 4

A new address of Karon Jones(The owner of  Keene Machinery)  published by BBB and I am 100% sure it is fake . It is said by her son Lincoln that she is in Dripping Springs(P lease , see note No.2 mentioned.)

Keene Machinery and Export

425 Sandy Ln 
Dublin, TX 764468155

- See more at: http://www.bbb.org/search/?type=name&input=keene+machinery+and+export&location=Austin%2C+TX&tobid=&filter=business&source=bbbse&default-source=bbbad&radius=&country=USA%2CCAN&language=en&codeType=YPPA#sthash.GbgVXC9S.dpuf

Note #5 On March 10,2016 , Karon sent me the following text message while I was in Houston TX:

1)    Go get your money from Oscar(her accomplice in California)I will tell him to refund it to you . I don’t need to see you.

2)    Call me tomorrow, I am with my family.

3)    My phone is dead. I have to get a charger. This was in response to my call.

I noticed this message on March 13, while I was  travelling back to Canada and replied as follows:

I am going back to my country this morning  and I am not going to Oscar to get my money back. I already spent $ 3,000 for my travelling, boarding and  lodging and I cannot afford to travel to California . You took my money and I want you to refund, through my bank account already given to you, immediately to withdraw my complaints already lodged against you with FBI and Attorney General of Texas

4)    Karon replied today on March 14:

“It,s not me.”

5)    I replied back on March 14: It might be your son Lincoln or anyone of your naughty grand child. Don’t worry, FBI, Attorney general of Texas and local police of your area woul investigate.

6)    She replied on the same day: OK 

 

This report was posted on Ripoff Report on 03/15/2016 01:39 PM and is a permanent record located here: https://www.ripoffreport.com/reports/keene-machinery-and-export/austin-76574/keene-machinery-and-export-owned-by-karon-jones-and-her-son-lincoln-robinson-i-am-rippe-1293870. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE EX-employee responds

Remove my name, Lincoln Robinson

AUTHOR: HIEQUIPMENT - (USA)

POSTED: Tuesday, April 12, 2016

As to the contents of this particular complaint, I cannot comment.  I was an Employee of Keene Machinery at the time, not an owner and I am no longer employed there. I have no knowledge of this indecent.  I was not involved in anyway with this transaction.  While I'm confident there is an explanation....It is only an assumption, as I have no knowledge of a deposit, a 966F, anyone named Oscar, or anything that was mentioned in the report.

Listing my name in the Title is plainly un-substantiated and it is almost as offensive as the report insulting my children, who clearly were not involved in anyway either.

Likewise, mentioning my Company, Heavy Iron Equipment, is completely unfair and plainly a defamation of character.  While I wish Mr. Nazeer the best, and hope some reconciliation can be reached between he and Keene Machinery.

Neither Heavy Iron Equipment Company, nor Lincoln Robinson have had anything to do with this. 

My name and company should be deleted from the report immediately.

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