Complaint Review: Kelly Clark Automotive Specialist
- Kelly Clark Automotive Specialist
3530 E Broadway
- Phone: 480-641-7500
- Category: Auto Mechanics
Kelly Clark Automotive Specialist ripoff on a young working single mother Mesa Arizona
Next two weeks its out again blowing warm. I bring it back this time its around $700 to fix it. Needs a new condensor and a few leaks fixed. I am a single mom and so I had to borrow the money to get my a/c fixed because summer is coming.
Couple weeks later I return to have them put check the dye. Looks good they say.
Few weeks later the a/c is squealing when I turn it on. I bring it back, they tighten a belt. Works fine for 4 days then begins to squeal again! And when it squeals, the air doesnt blow cold.
It continues on and off for another two months. I dont bring it in again for the squealing because when I called about it, they recomend I bring it to someone else for a belt change.
*so now it has been 4 months and over $700 dollars later.....
Now the air doesnt blow cold at all!!!! Oh but good news, it doesnt squeak. So I bring it in today, with my toddler. Spent 2 hrs in there. A new guy is there now and I was told they are under NEW Management. He tells me that it is a number of things, one being a leak. (what? you fixed all leaks!) And this time the bill is more than the first! Its now $899.23. I told him I cant afford that and was going to leave but he wouldnt give me my keys back! He said I owe them $40 to look at the car! I wasnt told this and since the air has never been fixed..when I came in before they didnt charge me it.
My car as at E by the way... So I'm trying to fight back tears at this point. I told the guy he never told me they are charging me to look at it (no signs either) and that I dont have any many. Look at my tank!
I asked him about the warranty on the a/c because before I had the work done 4 months earlier, the man assured me they have a warranty. And what they say is wrong, is whats wrong. Now suddenly $900 worth of things just break 3 months later!
He finally gave me my keys but refused to give me a list of things wrong with the a/c so I can take with me. When I asked for the price again for the estimate, he suddenly couldnt find the sheet...
I am now going to wait the summer out with no a/c until it cools and sell my car. I dont have anymore money to put into it thru this company and wouldnt recomend my family to go there. I have spent too much at this shop down the drain....
This report was posted on Ripoff Report on 08/28/2004 02:58 PM and is a permanent record located here: http://www.ripoffreport.com/reports/kelly-clark-automotive-specialist/mesa-arizona-85204/kelly-clark-automotive-specialist-ripoff-on-a-young-working-single-mother-mesa-arizona-105887. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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