Complaint Review: Ketogeniks Nutra - Tampa, Flordia,
- Ketogeniks Nutra 10121 E. Alamo Drive Tampa,, Flordia, United States
- Phone: 866-225-9530
- Web: KetogeniksLab.com
- Category: advertising scam
Ketogeniks Nutra From their ad I ordered a free trial of Ketogeniks for the cost of shipping, approximately. $7.00. The ad stated that I should further order a detox product for better results. Tampa, Flordia,
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Ketogeniks Nutra From their ad I ordered a free trial of Ketogeniks for the cost of shipping, approximately. $7.00. The ad stated that I should further order a detox product for better results. I refused the detox product. There was no mention of subscription as I double checked since I was burned before.
There was also no mention of the cost of the detox product, again double checked but was not concerned since I refused this product. Within two weeks I received a shipment in a unmarked box with a bottle of Keto and a bottle of detox. No further instructions for use, no packing slip, no bill.
I checked my bank statement to find I was billed $98.84 and 84.82 by a company called BodyPerfect. I called the customer service number on the bottle to be greeted by a woman with a heavy accent that was not informed on company policy. She went to check with her supervisor, only to come back and offer me a $30.00 rebate.
I wrote an email note to the company in complaint to be told by email that they would suspend my account but refunds must go through customer service. The next day I received a second bottle of detox, never ordered and a deduction of 84.82 from my checking account.
I called cust. svc. the next morning and she was better informer but could only offer a refund of $30.00 for the 2 detox (never ordered) and $25.00 for the keto.but I need to notify the company of further complaints. Wrote a second email and have not gotten a reply. So they were paid $269.48 for a $7.00 transaction and refunded $75.00 that I did receive!
Jim Woollacott
wooljw78@gmail.com
This report was posted on Ripoff Report on 02/23/2020 03:55 PM and is a permanent record located here: https://www.ripoffreport.com/report/ketogeniks-nutra/tampa-flordia-ad-i-ordered-1492121. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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