Complaint Review: Kia Motors/Silver Spring Kia
On 04-28-2011 I bought a 2011 Kia Forte. The sale person Heidi Murry lied to me telling me things to sell me the car that were deceptive selling practice.yet I was not aware of these before I had given Kia my check and drove the car four
4 days. After 4 days I went back to the dealer and told them of the lies and untrue statements that I was told by the sales person Heidi Murry.
The sales Mgr. Laura stated after I told her I have a problem with the car I just bought from them that. She told me "once you buy a car your screwed". Both kia and the dealership doesn't care and are extremely rude to the customers, the General Manager of the dealership Betty Ann Mendelson Achenbach as well as the King automotive group are the RUDEST, most belligerent sales team, they all use deception and lies as well as just bad business practice to sell cars.
The King automotive group and any Kia cars need to be avoided at all costs.The fact is that a customer is treated wonderfully before the check is given to them.
After driving my new Kia Forta for four days, the doors and much of the components that's under the hood rattles and the dealer refuses to fix anything saying there's nothing wrong. (Very cheaply built parts). The check engine light came on 4 times so far and an employee Ted Renfrow from Kia Motor came to the state lemon law hearing I had and lied about everything.
If your in the market for as car new or used car it might be best if you AVOID Kia.silver spring Kia and King automotive at all costs because of the Rude and Nasty sales persons after you give them your check. Even the Repair manager Sherman Bullock is an a** hole...............
This report was posted on Ripoff Report on 02/22/2012 03:22 PM and is a permanent record located here: http://www.ripoffreport.com/reports/kia-motorssilver-spring-kia/silver-spring-maryland-20904/kia-motorssilver-spring-kia-kia-customer-service-needs-to-be-shot-silver-spring-marylan-842995. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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