Complaint Review: Kickassrealestate - Gerald Romine - Gilbert Arizona
- Kickassrealestate - Gerald Romine 1933 S Peppertree Drive Gilbert, Arizona United States of America
- Phone: 4808928778
- Web:
- Category: Computer Software
Kickassrealestate - Gerald Romine Does not have customer service, refuses to support the software I paid for. Gilbert, Arizona
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This company refuses to support the software I paid hundreds of dollars for 4 years ago. They have a site and access code and mine doesn't work, they won't give me a working one. I have left countless messages by phone and email, they do not respond. Today, I finally got through to a Ms. Angela Lopez who informs me they no longer have the software and I can see if I can find it on ebay??? I told her I was not about to spend even more money when the company should be providing me the codes to use the software I purchaed. She said she was new to this account and would get a supervisor to call me back whenever they could. Well, they have said that in the past and it never happens. They have told me that they will give me a discount on the new software but I will still have to pay just under $1,000. What a joke as if I have that kind of money sitting around. They do not have phone support, only internet support so if you have a real problem it doesn't get resolved that day it can take days of going back and forth.
Do not purchase from this company they are a rip off. Gerald Romine only wants to make his money by selling programs not helping people. What a complete rip off he and his company kickassrealestate is.
This report was posted on Ripoff Report on 09/11/2009 10:47 AM and is a permanent record located here: https://www.ripoffreport.com/reports/kickassrealestate-gerald-romine/gilbert-arizona-85295/kickassrealestate-gerald-romine-does-not-have-customer-service-refuses-to-support-the-493387. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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