• Report: #963434
Complaint Review:


  • Submitted: Thu, November 01, 2012
  • Updated: Thu, November 01, 2012

  • Reported By: Damian — Manitowoc Wisconsin United States of America
333 Bush St. san Fransisco, California United States of America

Kixeye Inferior product, No customer service san Fransisco, California

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This is just a game, a fun hobby to enjoy in your free time. Yet once hooked they changed the game, the rules, the programming in such a way as to make the game an incredible frustration. In addition they have made it near impossible to play with out spending money.

The nearly innumerable programming errors often times negates any financial investment with no recourse. Answers to all complaints are the same, "We are too backlogged to get to your complaint but rest assured we are working on it."

They announce fixes almost every day and yet nothing is ever fixed. Same issues again and again. The Kixeye complaint page lists errors in the game that they are aware of and ask not to report them, yet there is no progress towards resolution.

Time and money have been invested in this and there is no recourse to a solution to allow that investment to pay off. I believe Kixeye is perpetrating a fraud on it's customers.

This report was posted on Ripoff Report on 11/01/2012 06:26 PM and is a permanent record located here: http://www.ripoffreport.com/reports/kixeye/san-fransisco-california-94104/kixeye-inferior-product-no-customer-service-san-fransisco-california-963434. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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