Complaint Review: Kyocera Wireless - San Diego California
- Kyocera Wireless 9520 Towne Centre Drive San Diego, California United States of America
- Phone: 1-800-349-4478
- Web: www.kyocera-wireless.com
- Category: Cellular Phone Companies
Kyocera Wireless Lousy product and support San Diego, California
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I purchased Kyocera Rio E3100 phone brand new from my carrier's website for $80. I wanted the touchscreen, the Bluetooth, and the media player support features available on it.
Allow me to present my opinions of the good and bad of this phone.
The GOOD:
- size and weight of the phone are nice.
- support for microSD cards.
- bluetooth support
The BAD:
- The phone has a cheap, plastic feel to it.
- The proprietary website browser does not save your homepage preference and only displays text and pictures. No multimedia support.
- The phone's media player does not support the standard way of storing mp3 files on an sd card (artist\album\title format) but only works if you place ALL your mp3s in a certain directory.
Less than one month after purchasing it new:
- the touchscreen became intermittently non-responsive until it was not functional at all.
- The charging port stopped working
- Kyocera refused to honor the warranty because the charging port was damaged, though they would gladly repair the phone for $57.50. Needless to say, I now own an $80 paperweight.
This report was posted on Ripoff Report on 12/03/2012 11:03 AM and is a permanent record located here: https://www.ripoffreport.com/reports/kyocera-wireless/san-diego-california-92121/kyocera-wireless-lousy-product-and-support-san-diego-california-977275. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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