lacoste.com Lacoste refused to take responsibilty over stolen shipment Internet

We made an online purchased from lacoste last November 28, 2014.  We have waited for weeks but the product never came to us.  So, we followed up with the seller and we were told that the product was already delivered to us. They said that the package was signed off by someone by the name of ""Nick.:" However,  we have no idea who this person was. As far as we were concerned we never received the package.  The package may have been delivered to a wrong address or maybe the delivery man could have kept the package himself. Regardless, the seller should have taken responsibility for what happened to our package. Afterall, they had a contract with UPS. Anyway, they refused to give us any refund. They made us responsible for what happened and suggested that we do our own investigation. We felt that the seller was negligent, there was a breach of contract, and unfair business practice. Their products maybe high-end but their customer service is lower than hell.

Money is no longer an issue here. We are not wealthy but we make good income. It's the truth, integrity and principle that we are fighting for.

Eversince we had such a terrible experience with Lacoste we do not  buy anymore of their products. As far as we are concerned, the name Lacoste is synonymous to Rip-offs, scam, and any garbage we could think of. 

We hope this serves a warning to all online shoppers to think twice when buying from Lacoste.