Laithwaites Wines Did not refund money in spite of many assurances they would ? Internet

My issue starts May 3,2017. I joined Laithwait Wine club. paid for and received introductory order.  I did not authorize any additional shipment.  $180.18 was deducted from my Pay Pay accounty without my authorization.  I contacted wine company and was told the money would be refunded back to my Pay Pal account.  The money was advanced by Pay Pal into my account.  However, the wine company did not send the actual credit to Pay Pal within their specified time.  The wine company apologiized for their lateness.  However, in the interim Pay Pal withdrew the advance ($180.18) leaving me with the origuinal problem.  All efforts to resolve this dilemma with Laiathewaite wines results in double talk, unfulfilled promises, etc.

The latest: On June 22, 2017, Jason (customer service) confirme dhe wine company mailed the check for $180.18  to my home address. hE said it might take up to a week to receive.  I never received the check.  Another all to the wine company on June 29th:   Stephanie (customer service) confirmed the refund was approved and issued but could take as much as three weeks to actually be received.  Another call was made on the same day.  I spoke with Chyanne in customer service who said the same thing but should only take 3-5 days,  At this point I  concluded a scheme/scam and filed this report.