Well first let me say, I am a FORD guy through and through and I love my 03 F150 and still own an 89 GT LE 5.0 mustang red and whit with a white conv. top. Made over Cobra style with 360hp. Super sweet car.. and the truck I had before my F150 was a ford ranger edge 4x4.. like I said FORD guy..
My F150 has been amazing, I mean really it has over 230,000 miles on it and mostly runs like a Champ.. I say mostly because about january 2012 my transmission went out. I was really bummed, I was out in Lake elsinore visiting family no where near where I lived.
So I went to lake elsinore ford to see about getting a bench rebuild done. Walked rite into the service center and asked a guy walking buy if there was a tranny guy I could talk to about my tranny, a guy came up from the garage named JAIME he is there transmission guy. He told me in the service office that the rebuild would cost between 875.00 and 1100.00 I told him sounded about rite. And left my transmission there.. took him about a month to get it done.. (seems a lil long) but was 925.00 instead of 1100.00 so what ever went to pick it up and never got an invoice or warranty with the repair..
So I called the dealership they said he quit and his boss the service mgr. CHAD said that JAIME was fired for ripping off the dealership and customers as well as I am guessin doing bad work.. He than said JAIME didn't do any paperwork or leave any kind of invoice to show any work had been done. I asked them if they thought all of there steeling employees were leaving paper work around to prove there steeling from the company. He said yeah I guess not. But that they still aren't willing to do anything about it.
I have at this point also called ford corporate and they are saying the same thing, they don't care if untrustworthy employees do questionable or down right bad work even if it kills someone.. I have talked to eveyone from the owner of the dealership to customer service at corporate. Left 3 or 4 messages for the customer service mgr. At the dealership and not even 1 call back.. I am mostly sad because I loved my truck and really wanted a good quality job done by my ford dealer, not some 1/2 a** job done by a FORD RIPOFF ARTIST....
so now instead of FORD having a super awesome customer like me that was so happy to tell every one I saw I LOVE MY TRUCK its the best truck ever made.. and FORD IS TOTALLY AWESOME... NOW I have to sell my truck before it kills me or someone else,and my mustang and start the second 1/2 of my life telling everyone I see how bad FORD is how they let there dealerships RIPOFF the public and don't care about PUBLIC SAFTY.. or just doing the rite thing... PLEASE LET THIS BUSINESS KNOW YOU WONT SHOP HERE.. thank you