• Report: #291158
Complaint Review:


  • Submitted: Wed, December 12, 2007
  • Updated: Thu, February 07, 2013

  • Reported By:waynesboro Pennsylvania
Jacksonville, Florida U.S.A.

LANDSTAR CARRIER Landstar loads suck! Drivers are almost working for free! Road to success should be shange to ROAD TO DISTRESS! Jacksonville Florida

*UPDATE Employee: Wrong!

*UPDATE EX-employee responds: You get what you put in

*UPDATE Employee: What makes them take 35% they provide no support

*UPDATE EX-employee responds: Landstar, the Truth

*UPDATE Employee: agents at landstar

*General Comment: Take the good with the bad

*UPDATE Employee: Odd......

*UPDATE Employee: Business

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My husband left a good paying trucking job in hopes for a better paying job. Found out that Landstar's promise of ROAD TO SUCCESS is nothing but a lie. Owner/operators are running for less than a $1 a mile for all miles. They got way too many deductions on their settlements. Some Agents (brokers) will leave you sitting. IF you are looking for a lesser pay go with Landstar. My husband is still trying to figure -out why he was charge $371 before he made his first run. TRUST ME IT REALLY SUCKS thats why he is leaving after a month. Our savings has taken a big reduction. No wonder most of the Landstar drivers are starving.

waynesboro, Pennsylvania

This report was posted on Ripoff Report on 12/12/2007 09:46 PM and is a permanent record located here: http://www.ripoffreport.com/reports/landstar-carrier/jacksonville-florida-32245/landstar-carrier-landstar-loads-suck-drivers-are-almost-working-for-free-road-to-success-291158. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee


AUTHOR: Fedupwittrucks - (USA)

 A good business person knows how to figure out their bottom line calculate deductions according to their fuel know that if you accept a dollar and $1.30 load that you're only going to get $0.30 no more than $0.35. Do the math you cannot afford to take cheap loads with a lot of deductions and fees you will go out of business before you are in business so you are wrong knowing the brokers the Brokers are skimming and scamming to make money off the drivers idiot. That's why they Bank on doing business with idiots because they know they can make the most money off of idiots get away from Landstar.

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#2 UPDATE EX-employee responds

You get what you put in

AUTHOR: Truckerchap - (USA)

 First off, it is not the agent's job to get you a load. You are on your own to hit the load boards and select loads. That means it is also your problem if you are making less than a dollar a mile. I regularly averaged over $2.00 a mile. Could have done better if I lived in a better freight area. Landstar us only as good as you are and they give you all the tools and training you need to make the big bucks.

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#3 UPDATE Employee

What makes them take 35% they provide no support

AUTHOR: Anonymous - (USA)

 I can't understand why the get 35% of the load pay!! You pay for your own tags, permits, insurance, ELD, and what ever else you need to work with. They also hit you with all these uncalled for fees! You have no support your on your own from day one and the first time you make a mistake on something you don't know about , they hit you with something called a service failure instead of trying to explain what you or help you on what you did wrong!! No support what so ever!! Also some of the agents can tie your truck and trailer up loaded for several days and you won't get paid extra for your down time. I'm very disappointed with this company!!

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#4 UPDATE EX-employee responds

Landstar, the Truth

AUTHOR: Enigmatus - ()

I'm sorry that your husband had such a negative experience. I'm an Owner/operator going back to Landstar. ALl I can say, is that if you work the open board, you need to know how to play the system, which, in My opinion was set up for the contractor's sucess. Please allow Me to explain!When tyou contact your agent or go to the load board on your computer, you choose a destination, then you find freight. What you need to do is to see the volume of the load, and how much floor space you have left, then call your agent again to see what will fill the wagon at the highest possible per mile revenue. If your agent has little or nothing going your way, you call Express America, the Expedite division, and tell them where you want to go, pick up every stick of freight you can get on the floor of the trailer, I even had a 40 pound box of spot welding tips, went from Toronto Canad ato Laredo Texas, it rode on the floor of My cab, on the passenger side, it paid 1000.00. I've started in Toronto going to Free Trade Laredo, Texas, and had 12871.40 in revenue to the truck by the time I was empty in Laredo. Too many drivers quit never learning to do this. I believe that Landstar is a good company, and if you fail, I'd say, it's mostly your own fault!


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#5 UPDATE Employee

agents at landstar

AUTHOR: stilltrying - (United States of America)

some one is B.S'ing you  i work for landstar and ill tell you what i can show you all day long on who cheap there frieght is hell you might see a load for 2+dolloers a mile but you might not wount to go there becouse if you do it will take you 200 or more empty miles to get a load out and that one most likely will be at $1+ amile. so do the calculations and only get 65% of that. who well you are doing in the money side so dont let me or some one alse tell you to goforit or not. but you got to keep watching your back and check it out for your self. landstar offers a loadboard look up if you wount to see who it works and you the rates the pay
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#6 General Comment

Take the good with the bad

AUTHOR: Claim Jumper - (United States of America)

I do not know exactly what your husband did, but what you describe is not the way it works.

I am a Contracted Sub-Hauler for Landstar.  I own my trucks, trailers and run under my authority pulling loads off of their boards.  Yes there are some loads that pay $1.00 and under a mile, but they are not the only loads out there.  You have to call around and see what you can find.  Sometimes if you counter a broker they will bump up the rate.  I have done that many times.  For awhile all I ever pulled were Landstar loads for months on end. 

They paid within 21 days on average (Broker Loads).  In most cases the rate was decent and I could almost always get another load out of the same city that I dropped in.  On occasion I have had to take a cheap load to get the hell out of Dodge to get a better paying one.  Nothing in this industry is easy nor will it ever be.

I have friends that are Leased to Landstar and they are extremely happy on how they are treated, paid and everything else.  I have never heard a single one of them complain about cheap freight and on average they make $2.25/mi pulling one of Landstars Vans.

Like I said IDK what your husband did wrong, but seems to me that he was not proactive enough.
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#7 UPDATE Employee


AUTHOR: Nicolette - (U.S.A.)

A complaint like this is odd......You will notice not many complaints about Landstar,
and about 8,000 BCO's leased onto Landstar have laptops with aircards with them
at all times...I say odd because you "sit" by choice at Landstar. An Agent cannot
sit you, because you only use Agents to broker loads, and it IS a shock to the
system to be 100 percent independent of ,well, everybody and have the onus
of Success riding on your shoulders squarely. I came from hauling cryogenic fuel for
4 years ,at 1.17 pm with a set schedule of delivery, and here at Landstar you make
or break yourself with the Brokers, whether you run for a few or run off the "board"
which is on your computer. If you sit for 1 day, a week, a month , NO ONE WILL TELL YOU TO GET A LOAD. You better d**n well be able to talk to brokers, figure out what loads pay and which lanes to run. This is real trial by fire stuff, and you learn the entire side of the trucking business from dispatching to driving to lane revenue to salesmanship.When i was in orientation in Reno there were 2 flatbed drivers with their own authority leasing onto Landstar just because of the freight base. Every LS Driver will tell you the first 90 days esp is TOUGH because you're running off the board like a chicken with your head cut off. I've been here 30 days and I'm just getting the hang of it, went from booking 1.05 cpm and 45,000 pound loads to this load I'm taking tommorrow by working the board...Birmingham, Ala. to Dayton ,N.J. 950 miles @ 2.75 cpm plus fsc and it delivers in just over 24 hours....as any LS Driver will tell you that's 65 percent with the company trailer plus FSC so about 2 bucks a mile, or 1400 gross net after fuel for a days work...hauling Cryo I would have to run about 2500 miles to make that...And don't let anybody tell you you get good in and crap out because you can always run short hauls that pay anywhere from 2 to 15 bucks or more a mile. No, not a typo! I've seen many loads that you can drop a trailer in the door ,come back in the morning ,take it 15 miles and put 200 bucks in your pocket. This morning I saw a load from Indiana to Chicago that went 150 miles and paid over 300 dollars a mile, with a gross revenue of 16,000 dollars. I called the broker ,and it wasn't a typo! No special equipment, just a 53' trailer and a very tight lip was all that was needed. Anyways, to anyone thinking about LS or any other company, your success is what you make it ,whether it be here, England, Swift, Prime or anywhere else.

Good luck and God Bless!
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#8 UPDATE Employee


AUTHOR: Midniterunner - (U.S.A.)

What kind of a businessman starts a new business and quits after a month? Obviously one that wasn't very serious about his business.

Landstar is a business partner. The more you make, the more they make. If he didn't quit, they would of "cancelled" him after 90 days.

Taking $1.00 a mile loads.
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