• Report: #326896
Complaint Review:

Laptops For Less

  • Submitted: Thu, April 17, 2008
  • Updated: Thu, April 17, 2008

  • Reported By:Indianapolis Indiana
Laptops For Less
2995 White Star Ave. Anaheim, California U.S.A.

Laptops For Less TV replacement bulb ripoff Anaheim California

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I own a JVC High Definition television that uses a projection bulb TS-CL110U. In July of 2007, the bulb replacement, warning message started flashing, meaning the bulb was nearing the end of it's expected life. I ordered a replacement bulb from Laptops For Less and paid them $162.00 for it. The invoice is dated July 30, 2007 and it was delivered to me by FedEx a few days later. I promptly put it in my closet waiting for the origional bulb to stop working. The origional bulb, which was still working perfectly, finally burned out on April 14, 2008. I went to my closet, retreived the replacement bulb and installed it in my tv. The bulb is rather dim and has a dark shadow that shows on the screen. The bulb is clearely defective, and will have to be replaced. When I called Laptops for Less, I was told there was nothing they could do as the bulb only had a ninty day warrenty. I explained the bulb which had been kept, sealed in the origional box was only put in service on April 14, 2008. My JVC owners manual tells me to order a replacement bulb when the warning message appears. This is what I did and everything went as planned except it took me until now to discover Laptops for Less send me a defective bulb to which they refuse to make good. I offered to send the bulb in it's origional packing and box to their company so they could inspect it. I was refused, and told there was nothing they could do. This is clearely a ripoff as the bulb did not work properly when they sent it to me. I ask them if this bulb was refurbished and was told no, and was told again sorry, nothing they can do. Obviously, I could never trust doing business with them again, and want other potential customers to know their business practice.

Indianapolis, Indiana

This report was posted on Ripoff Report on 04/17/2008 05:34 PM and is a permanent record located here: http://www.ripoffreport.com/reports/laptops-for-less/anaheim-california-92806/laptops-for-less-tv-replacement-bulb-ripoff-anaheim-california-326896. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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