Report: #1002728

Complaint Review: Larry H Miller Chevrolet Provo

  • Submitted: Thu, January 24, 2013
  • Updated: Thu, January 24, 2013
  • Reported By: Janney — Provo Utah United States of America
  • Larry H Miller Chevrolet Provo
    2125 N University Pkwy
    Provo, Utah
    United States of America

Larry H Miller Chevrolet Provo Larry H Miller Chevy Provo Worse buying experience ever Provo, Utah

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Purchased a used truck from Larry H Miller Chevrolet in Provo and it was one of the worst experiences I have ever had.  I traded in my car in order to purchase a car from them.  I made the mistake of thinking they would be honest and would actually honor their word.

I purchased a car that was on another lot, without seeing it.  I guess that was my fault for buying before not seeing.  They first told me the car had about $50,000 miles.  Then when I went to sign the paperwork the miles written on it were $56,000 +.  When asked about the discrepancy they played it off.

When I finally saw the car a few weeks later (because I asked for them to put leather seats and a navigation system in it, the car had over 57,0000.  It had about 800 miles on it more than the paper work that I had signed.

When later questioned about the extra miles I was informed that they had to drive it down from the other dealership.  As a note the other dealership was about 70 miles away.  When questioned how many times they had to make this trip in order to come up with the rest of the miles they did not respond.

This is just one of the ways the dealership lied and did not deliver on their word.  I would never go back to them and I would recommend everyone stay away from this dealership.

The sales guy we dealt with was full of excuses and lies blaming everyone else and not willing to take responsibility for anything he had promised or done (or not done).
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This report was posted on Ripoff Report on 01/24/2013 02:39 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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