Lavabo DELIVER MY GOODS OR REFUND MY MONEY!!! 1 1/2 YRS AND COUNTNG! Internet

I placed an order last year for which I paid a deposit, as requested by Lavabo and in the amount requested. A week before the item was due to be delivered, I contacted them for confirmation of the delivery details and to pay the balance only to be told that there was a slight delay and the item would now be delivered in 3 - 4 wks. Weeks later, after numerous e-mails and calls to Italy, they then had the audacity to tell me that they had made an error in the value of the goods and required more money! I refused to pay the extra, which amounted to the original value (so double the ), based firstly, on the fact that I had purchased this item as it appealed to me on the basis of aesthetics and budget (which I had already charged my client for) and secondly, it was their error! They should have had the courtesy to take responsibility for their mistake. I was then told that they would come back to me. Again, many attempts later I finally had a response, they told me that they would pay for a portion of the extra and that I needed to pay for the item in full before any delivery was actioned. I can accept to pay a balance prior to delivery however, by this time & after their conduct I wasnt about to pay them more money & ALL the money (3 x the deposit) especially as it became apparent that I was never going to receive my goods. The only safe alternative for both parties would've been a refund, which I asked for and they were not agreeing to but were to revert to me. Of course I never heard from them again!!! (Despite many more attamepts to contact them)

If only they had a contact telephone number!!