Complaint Review: Lavish/Neudermis -
- Lavish/Neudermis USA
- Phone: 877-498-0224
- Web:
- Category: Bait-and-Switch
Lavish/Neudermis Skincare lies! Santa Ana California
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
I saw this ad on Facebook - free trial of Lavish skincare. I was not given an opportunity to reject the Neudermis - it was added automatically. I don't remember seeing anything about recurring shipment. Six weeks later I received a 2nd unordered shipment. The products do not work and when I called to return the shipment, I was offered a reduced price for future orders. I refused and asked to return it. I was offered a 75% refund. The customer service rep was pleasant and did mention that I needed to call a 2nd number to cancel my Neudermis order. When I called the number, it was disconnected and had to re-call. The person who answered was the same person from the previous call but she put me on hold and a different rep came on the phone. When I asked to cancel I was given an opportunity for a discount but they would not take back the product nor would I get any kind of a refund. Shame on me for not reading the fine print closer but hopefully my experience will help someone else.
This report was posted on Ripoff Report on 09/24/2015 04:53 PM and is a permanent record located here: https://www.ripoffreport.com/reports/lavishneudermis/lavishneudermis-skincare-lies-santa-ana-california-1257010. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
Advertisers above have met our
strict standards for business conduct.