Complaint Review: LBPS
LBPS SETERUS Wont take payments unless I pay late charges, They took over my loan and did not inform me. Internet
I have never heard from a lawyer or even received a payment coupon or P&I statement in 8 months of dealing with the LBPS PRIOR to LBPS taking over my account I had never missed a payment IBPS Took over my loan in Sept OF 2010. I had no idea who they were and I called the people at IBPS did not know who I was? When I came back from Vacation I had a letter of introduction as they have taken over my loan form Wells Fargo. NEXT I was told i was late on my mortgage? I had been on auto direct deposits for 15 years so I could not be late. THEY said that it is now a new company, THEN. THEY told me my payments were about $200.00 higher then the orignial principal and intrest I was used to paying? I requested a copy of my proposed payments
I also gave the lady on the phone my checking account number. I told her to run what ever payment was needed as long as no fees were attached. as I was not late they stoped taking my funds. SHE said she could not do that. I said then HOW can I pay my mortgage. I was clear about paying and I only want to pay the correct amount. A manager was to look into my mortgage. NOTE at this time I had not received any booklet, stub or notice of intreats and payment amour, ONLY by phone.
I called and called. my request was clear and recorded, THEY say all calls are recorded. I HOPE.
NOW they want to forclose on me. EVEN three weeks ago I asked for somethings in writing to be able to pay any balance in full less fees as I requested. THEY have not sent me any thing until JULY 14th 2011
NOW I see my statement P-&-I for the first time. I only owe $3000.00 and I wan to keep the home but they want legal fees ESTIMATED FEES to be paid for nearly $3000 extra? I have had no issue paying the loan infect I had paid over 200 a month extra for the last 5 years. I do not know what to do, I told the people I am dyslexic and have ADHD, I requested emails they said no. I have done what I can BUT what CAN I DO I do not have extra money for legal fees only the money I have been holding to pay on my loan when I was to get proper paper work and corrections to pay;;;; O note. THEY also had the wrong % intreats rate. It was lower at the time and they tried to charge me more as well based on T bills or something. PLEASE warn every one about there intentions to steal my home. Thank you Steve
This report was posted on Ripoff Report on 07/18/2011 08:29 AM and is a permanent record located here: http://www.ripoffreport.com/reports/lbps/internet/lbps-seterus-wont-take-payments-unless-i-pay-late-charges-they-took-over-my-loan-and-did-754380. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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