• Report: #19927
Complaint Review:

LD CALLING PLAN CARLSBAD CA FROM US Phones RIPOFF

  • Submitted: Tue, April 30, 2002
  • Updated: Sat, July 27, 2002

  • Reported By:Cary NC
LD CALLING PLAN CARLSBAD CA FROM US Phones RIPOFF
1048 IRVINE BLVD, # 391 NEWPORT BEACH, California U.S.A.

LD CALLING PLAN & US PHONES RIPOFF CHARED ME $48.79 NEWPORT BEACH, California *UPDATE .. Rip-off Report uncovers who's who and who you need to contact to get a refund *UPDATE ..BBB protection! EDitor's staff investigation

*Consumer Comment: My Brother works for AMR as telephone customer service

*Author of original report: Gordon Group Executives are being totally uncooperative & receiving protection from the BBB...

*0: *UPDATE .. Rip-off Report uncovers who's who and who you need to contact to get a refund, plus your time and expenses

*Consumer Comment: I was ripped off LD Calling charged to my credit card $48.79 which I never purchage

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I was billed on my Credit Card $48.79 for something I did not purchase, like soi many others on this rip-off report. Thanks to Sheenan I found out what it was. Thanks to all that filed reports.

Charles
Cary, North Carolina

This report was posted on Ripoff Report on 04/30/2002 05:47 PM and is a permanent record located here: http://www.ripoffreport.com/reports/ld-calling-plan-carlsbad-ca-from-us-phones-ripoff/newport-beach-california-92660/ld-calling-plan-us-phones-ripoff-chared-me-4879-newport-beach-california-update-r-19927. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

My Brother works for AMR as telephone customer service

AUTHOR: Suzanne - ()

These reports are completely true. My brother told me that all he does ALL DAY LONG, is take calls from people who never heard about this company. They just want to know how they got their account numbers. My brother says that they know that Tiger Direct provides the information to AMR but they aren't alloud to say that. They are also not alloud to answer questions to the press and especially to this web site, Rippoff Report. So, I know these reports are true.

My brother also said he was looking for another job, along with other employees.
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#2 Author of original report

Gordon Group Executives are being totally uncooperative & receiving protection from the BBB...

AUTHOR: Frank - ()

As you recall, we let you know that we contacted the Gordon Group for you and there was a certain amount of success in retrieving your losses in individual situation, but they have been less than cooperative with our efforts to negotiate an wholesale restitution for this fraud and embezzlement.



We provided you with Mark Cohen's cell phone and I guess it got their attention, because here is the response we got from Mark, demanding the removal of his cell phone number:



++++++++++++++++++++++



----- Original Message -----



From: Mark Cohen

To: frank@ripoffreport.com

Sent: Wednesday, June 12, 2002 10:49 AM

Subject: My cell phone number remove



Frank,



I saw the updated rip-off report this morning. I want my personal cell phone number removed from your website immediately. This is a private unlisted phone number.



We are responding to individual cases as I communicate this message to you.



Thank you for taking care of this matter.



Regards,



Mark

++++++++++++++++++++++



We responded to Mark Cohen that we obtain the phone number publicly so we have every right to post it on the Internet. We continued to explain that our efforts are dedicated to providing explanations to their victims and getting people's money back... He refuses to respond, but we know he's watching the site now.



We also uncovered the fact that Gordon Group, aka AmericanFone, LLC, is also partnered with MCI WorldCom and provided you the cell phone number of Scott Sullivan, CFO/Executive Vice President of MCI WorldCom, (561) 350-0649.



http://www.ripoffreport.com/Search/bbb.aspx



You may wish to call Scott to get his assistance in getting your money back. His office phone number is (601) 460-5600, and FAX number is (601) 974-8350, but be prepared to be stalled by the secretary, because this is not the only trouble that MCI is facing; they are also under investigation by the SEC (see link to our full report below). If that happens, you may want to note his cell phone (561) 350-0649.






Since we have had no cooperation from Gordon Group, I guess we need to have this raised to the next level. Here is the cell phone number for Gary Hickocks (phonetic), the CEO/President of Gordon Group; (310) 614-8900. You may be advised that they may go into hiding. We want to get the money back that they have stolen from you, so it may be necessary to provide you with their home phone numbers and addresses. Please let us know if you continue not to have success.



Very Sincerely,



Frank Torelli

frank@ripoffreport.com

Investigative Reporter/Consumer Advocate Volunteer

EDitor's Staff

Amhearst, Massachusetts



STOP! ..before you think about using the Better Business Bureau (BBB)... CLICK HERE to see how other consumers were victimized by the BBB's false or misleading information. Don't be fooled! It has been reported, when there are thousands of complaints and other investigations underway by authorities, the BBB has no choice but to finally give an UNsatisfactory rating to a BBB member business that is paying the BBB big membership fees every year. When a business is reported that is NOT a BBB member, BBB files WILL more likely show an UNsatisfactory rating, then reportedly shake down that company to become a member of the BBB. One positive thing about the BBB is, either way, if a business has an unsatisfactory rating with the BBB, you can be sure, the business is bad. But what about all those BBB
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#3 0

*UPDATE .. Rip-off Report uncovers who's who and who you need to contact to get a refund, plus your time and expenses

AUTHOR: - ()

This company goes by many names and appears to be involved in slamming and embezzlement. Getting a hold of their customer service folks may help one or two individuals, but will not stop others from being RIPPED OFF in the future.



From our initial research, AMR LD appears to be part of the "LD Calling Plan" in Carlsbad, CA, and AmericanFone.com / iPhonebill.com, which provides no contact numbers or address. It is interesting to note, though, that they partner with WorldCom, another problem company on this website with over 500 Rip-off Reports filed and over 6,000 e-mail complaints.



LD Calling Plan employees did give us this bit of information, confidentially cooperated with our investigation, which should be helpful in shutting down this octopus. Rip-off Report investigators got their corporate phone number (310) 854-3500. The Administrative Assistant, Dave, who did not wish to be identified further, told our reporter that the CEO is Gary Hickocks, and the Chief Marketing Officer is Marc Cohen, extension 510.



We provided our contact information at the Rip-Off Report and Dave said he would have someone make contact about their policy of slamming and embezzlement, but so far no satisfactory contact has been made.



It is our belief that the CPA/Agent for the Gordon Group is Emmett Castro. We have contacted him and his assistant Terri Hitch at (559) 229-9272 and are waiting for him to communicate with us. The physical address is 422 W. Shaw Ave, Fresno, CA 93710. Esmeralda was very helpful in that office.



We have three different addresses for the Gordon Group and we are investigating further: 10324 St. Andrews Drive, Oakdale, CA 95361, 8730 W. Sunset Blvd, West Hollywood, CA 90069, and 610 N. Robertson Blvd, West Hollywood, CA 90069. The phone number is a West Hollywood exchange, though.



If you need to get a hold of Marc Cohen, the Chief Marketing Officer, his cell phone number in West Los Angeles is 310-749-7600. Let us know if you get no satisfaction and we will provide other home numbers and cell numbers of their corporate officers.



Including all the names of the affiliated companies, there are over 60 Rip-off Reports filed and we have over 340 e-mailed complaints to the Rip-off Report, just in the last 6 months. We also have an additional list of nearly 50 individuals who have included their losses as updates to previously filed reports.



We are hoping the Gordon Group realizes their employees are doing wrong things and properly investigate to put an end to this fraud to consumers. We also hope that they will immediately reimburse all the victims who came to the Rip-off Report, with additional 15% consideration for their inconvenience.



ED Magedson

EDitor@RipoffReport.com

badbusinessbureau.com

www.ripoffreport.com



Don't let them get away with it.

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#4 Consumer Comment

I was ripped off LD Calling charged to my credit card $48.79 which I never purchage

AUTHOR: jagmohan - ()

I was never purchaged any thing using credit card either by internet or by telemarketers. ( sometimes I log on to Discover card site to check my balance only) But I was charged by LD calling the amount of $ 48.79 on June 1st 2002 which is 10 days ago ( this amount show up on my monthly credit card statement)



Ld calling customer service unable to explain the product or service I bought.
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