Complaint Review: Lead-King.net - Internet
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- Author Not Confirmed
- Lead-King.net Internet United States of America
- Phone:
- Web: lead-king.net
- Category: Advertising / Deceptive
Lead-King.net B&S Enterprises They double charged me. I have sent in support tickets twice with no contact on their part. Internet
*REBUTTAL Owner of company: Refund/Credit was Issued to Customer
Show customers why they should trust your business over your competitors...
This Lead-King.net company offered 1000 leads a day for a year, for a yearly fee of $99. I paid the $99 but they charged me twice. I have emailed them through their Support link and have not heard a word back from them at all.
Recommending that no one do business with this company. Any reputable business would take care of any customer complaints.
This report was posted on Ripoff Report on 11/02/2012 01:31 PM and is a permanent record located here: https://www.ripoffreport.com/reports/lead-kingnet/internet/lead-kingnet-bs-enterprises-they-double-charged-me-i-have-sent-in-support-tickets-twice-963866. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 REBUTTAL Owner of company
Refund/Credit was Issued to Customer
AUTHOR: Admin - (United States of America)
SUBMITTED: Tuesday, January 08, 2013
A refund/credit was issued to the customer on 11/2/12 for the duplicate subsription. Two support tickets were submitted by the customer through our customer support ticket center and both were answered within 24 hours. Additionally we sent the customer an email from our personal email address notifying her that the refund/credit had been issued as we suspected she was not receiving our responses to her support tickets. Many times they end up in a "junk" or "bulk" folder and are missed.
Regardless, this situation was resolved in November 2012 and the customer continues to utilize her annual leads subscription as of this date.
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