Complaint Review: LED OutFitters -
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- Author Not Confirmed
- LED OutFitters 32 Intersection St 11550 Hempstead, New York. United States
- Phone: 877-808-5337
- Web: https://www.ledoutfitters.com/
- Category: Lighting Stores
LED OutFitters Poor Customer Service
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Ordered Emergency Vehicle Lighting from them. LONG shipping time, and No tracking number. Had Immediate problem with product. Called them, but gave up after LONG hold time. Emailed them, but they never responded, and STILL haven't! Called again next day. LONG hold time, but spoke to a person, who said if I emailed them, they would get back to me by end of the day, as they hadn't read the emails yet.
They NEVER called or emailed. I called again the next day. LONG hold time. I explained to them this was for an Emergency Vehicle, that was Out of Service for this problem. He said that they would send replacement, and that it would be about 1 week!!!! I told him we couldn't have this EMERGENCY RESPONSE VEHICLE out of service for over a week, ( adding the 3 days due to their failure to respond!)
Their response ??? "OH WELL"! Our Agency will NEVER use them again, and we WILL let all other agencies know how they do business! Buyer Beware!
This report was posted on Ripoff Report on 03/07/2018 01:00 PM and is a permanent record located here: https://www.ripoffreport.com/reports/led-outfitters/led-outfitters-poor-customer-service-1433036. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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