Complaint Review: Legacy Auto Sales
Legacy Auto Sales Deceptive Sales people, dangerous vehicles cincinnati Ohio
*Author of original report: Thanks for your input.
*General Comment: Arbitration.
*Author of original report: Fraud? No just sharing my experience.
*General Comment: Fraud..
I went to this car lot on 2-15-14 with my wife and 2 year old son to look into buying a used vehicle. I test drove a decent looking 2006 Ford Taurus, with just over 80,000 miles on it. Test drive went fine. Im no mechanic but I opened the hood, checked the oil and transmission fluid, both had correct amount of clean fluid. The engine looked ok for it being a used car. I agreed to buy the vehicle, with the price of financing and every thing included it was gonna be $800 $120 bi weekly for 2 years. I finished paper work and my wife and son drove away in one car, and I drove off in my newly bought used car. 4 miles into the trip home I heard a loud cracking sound and could hear something dragging under the vehicle. I pulled over and founc the muffler still connected but hanging from exaust system and dragging against the road. I immiediatly called the fine folks at Legacy Auto Sales and spoke with Brandon, whom sold me the vehicle about 20 minutes before. He informed me to bring it back or drive home with it, and to bring it in on Monday and their mechanic would "take care of it". I disconnected the muffler put it in the trunk and drove it home, content with bringing it back on Monday morning to have the somewhat minor issue corrected. Upon completing my 15 mile journey back home the car began have smoke pouring from underneath the hood, it smelled like something electrical. By this point I was done, they could have their car back as I wont take any chances putting my young children in this car after what ever kind of Jerry rigging they would have done to repair it. I bought car before they closed at 5pm on Saturday and was unable to leave a message as their voicemail was completely full, (from other satisfied customers Im sure). They were closed on Sunday, so it would be Monday before I could speak with anyone there about the death trap that they sold to me. Never the less, first thing Sunday morning I had my wife follow me back to their lot (just incase it didnt make it, and I would contact a tow truck). I was able to drive the vehicle back, and I parked it in their lot. They did not have a drop box or anywhere safe to leave the key, so I held onto it until my wife could drop it off on Monday morning when they opened at 10am, as I was due in to work at 6AM.
When I made the $800 down payment they ran it through using a blank check. Come Sunday morning the day after the purchase, this $800 had not posted to or came out of our bank account. Knowing what fine people used car salesman are, I made a trip to my bank on Sunday and paid $30 for a stop payment on the check they used. Luckily my bank has locations inside a major grocery chain that are open 7 days a week. So I was able to ensure that my money wasnt going to be tied up in a vehicle that chances are will never be safe to drive let alone road worthy.
My wife said I was being overly paranoid by stopping payment, as surely these friendly, nice folks who seen that we have a 2 year old child who would be a passanger in the vehicle, would not expect us to keep a car that we only drove home and back to the dealership, that was smoking, and smelledl like wires ect burning.
Needless to say, when my wife dropped off the key on Monday, she was told there mechanic would get right to it. (we noticed sunday morning snow that fell 2 weeks ago had no footprints or tire tracks leading to the garage doors at the rear of the building). My wife told them the sale was over, I told her not to argue with them that I will talk to them, so she didnt mention that I had stopped payment.
On my lunch hour, I called Brandon at Legacy Auto Sales and told him I was not buying vehicle. He started out with "Im just the salesman I cant refund your money, but we are working to fix it for you now". It goes without saying, he was less than happy when I advised him that we wouldnt need for him to trouble himself with refunding my $800, as I had already stopped payment on the transaction. I was not rude with him in the least, just explained that at no point would I feel safe putting my kids in a car that was likely to burst into flames at any moment. Bottom line, I should have done my research on Legacy Auto Sales instead of taking them at the word. Please, dont make my mistake, stay far, far away from this lot, they will sell you anything to get your money, regardless of whom is put in danger!
This report was posted on Ripoff Report on 02/17/2014 09:28 AM and is a permanent record located here: http://www.ripoffreport.com/reports/legacy-auto-sales/cincinnati-ohio-45245/legacy-auto-sales-deceptive-sales-people-dangerous-vehicles-cincinnati-ohio-1124129. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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