Report: #1124129

Complaint Review: Legacy Auto Sales

  • Submitted: Mon, February 17, 2014
  • Updated: Mon, February 17, 2014
  • Reported By: Mr. Wilson — cincinnati Ohio
  • Legacy Auto Sales
    835 Ohio Pike, Cincinnati, OH 45245
    cincinnati, Ohio

Show customers why they should trust your business over your competitors...

I went to this car lot on 2-15-14 with my wife and 2 year old son to look into buying a used vehicle.  I test drove a decent looking 2006 Ford Taurus, with just over 80,000 miles on it.  Test drive went fine. Im no mechanic but I opened the hood, checked the oil and transmission fluid, both had correct amount of clean fluid.  The engine looked ok for it being a used car.  I agreed to buy the vehicle, with the price of financing and every thing included it was gonna be $800 $120 bi weekly for 2 years.  I finished paper work and my wife and son drove away in one car, and I drove off in my newly bought used car.  4 miles into the trip home I heard a loud cracking sound and could hear something dragging under the vehicle.  I pulled over and founc the muffler still connected but hanging from exaust system and dragging against the road.  I immiediatly called the fine folks at Legacy Auto Sales and spoke with Brandon, whom sold me the vehicle about 20 minutes before.  He informed me to bring it back or drive home with it, and to bring it in on Monday and their mechanic would "take care of it".  I disconnected the muffler put it in the trunk and drove it home, content with bringing it back on Monday morning to have the somewhat minor issue corrected.  Upon completing my 15 mile journey back home the car began have smoke pouring from underneath the hood, it smelled like something electrical.  By this point I was done, they could have their car back as I wont take any chances putting my young children in this car after what ever kind of Jerry rigging they would have done to repair it.  I bought car before they closed at 5pm on Saturday and was unable to leave a message as their voicemail was completely full, (from other satisfied customers Im sure).  They were closed on Sunday, so it would be Monday before I could speak with anyone there about the death trap that they sold to me.  Never the less, first thing Sunday morning I had my wife follow me back to their lot (just incase it didnt make it, and I would contact a tow truck).  I was able to drive the vehicle back, and I parked it in their lot.  They did not have a drop box or anywhere safe to leave the key, so I held onto it until my wife could drop it off on Monday morning when they opened at 10am, as I was due in to work at 6AM.  

  When I made the $800 down payment they ran it through using a blank check.  Come Sunday morning the day after the purchase, this $800 had not posted to or came out of our bank account.  Knowing what fine people used car salesman are, I made a trip to my bank on Sunday and paid $30 for a stop payment on the check they used. Luckily my bank has locations inside a major grocery chain that are open 7 days a week.  So I was able to ensure that my money wasnt going to be tied up in a vehicle that chances are will never be safe to drive let alone road worthy.  

  My wife said I was being overly paranoid by stopping payment, as surely these friendly, nice folks who seen that we have a 2 year old child who would be a passanger in the vehicle, would not expect us to keep a car that we only drove home and back to the dealership, that was smoking, and smelledl like wires ect burning.

  Needless to say, when my wife dropped off the key on Monday, she was told there mechanic would get right to it.  (we noticed sunday morning snow that fell 2 weeks ago had no footprints or tire tracks leading to the garage doors at the rear of the building).  My wife told them the sale was over, I told her not to argue with them that I will talk to them, so she didnt mention that I had stopped payment.

On my lunch hour, I called Brandon at Legacy Auto Sales and told him I was not buying vehicle.  He started out with "Im just the salesman I cant refund your money, but we are working to fix it for you now".  It goes without saying, he was less than happy when I advised him that we wouldnt need for him to trouble himself with refunding my $800, as I had already stopped payment on the transaction. I was not rude with him in the least, just explained that at no point would I feel safe putting my kids in a car that was likely to burst into flames at any moment.  Bottom line, I should have done my research on Legacy Auto Sales instead of taking them at the word.  Please, dont make my mistake, stay far, far away from this lot, they will sell you anything to get your money, regardless of whom is put in danger!


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This report was posted on Ripoff Report on 02/17/2014 09:28 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report

Thanks for your input.

AUTHOR: Mr. W - ()

I would like to update, that I did contact Legacy yesterday, and I am working with them for a solution to this matter.  I contacted my bank and had them lift the hold on the check, to allow the funds to transfer to Legacy.  You made some valid points, and I appreciate your input.  It turns out they are willing to fix the issues with the car to make it safe to drive before I take possesson.  In hindsight, I realize that I mad a rash decision that ultimatly just screw up my credit.  I am hopeful that everything turns out ok with this car.  I have definatly learned a valuable lesson from this experince.  

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#2 General Comment


AUTHOR: Tyg - ()

 Arbitrations in this instance is about the contract. NOT about YOUR post. THAT is a seperate issue. If you dont like what someone has to tell you then dont post. You can call ANYONE a troll. What you have done is going to cost you. Youre right I dont know the SPECIFIC paperwork you signed. But as this was a used vehicle there are some papers that would be standard. Especially the one that states the car is as is. Since its used. You have circumvented the return process and it really wouldnt surprise me if your car was "stolen" off of the lot. Meaning that OOOOOPS youre STILL under contract for the vehicle AND it goes missing.

You can take the advice given or not. I really dont care. Its YOUR rump in the sling and your head on the block. If you THINK you can get away with it, then try it. But dont be surprised when each and every single instance I have brought up happens. Did you EVER think that MAYBE someone has MORE experience with this then you?? No probably not. You have the same self-entitlment issue as MOST of America. YOU think YOUR right even when your not. And when proven to be incorrect, you ATTEMPT to stand on principle.

Its NOT my life. Its NOT my credit, its NOT my kid that might have to go hungry for the descions I have made. Its yours. I hope you get out clean but the odds do not favor this outcome.

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#3 Author of original report

Fraud? No just sharing my experience.

AUTHOR: Mr. Wilson - ()

 You dont know what I signed.  I did however sing an arbitration agreement that declares that neither I or them can sue one another in a court of law, any claim we have against eachother goes to arbitration.  You are obviously a troll.  You are wasting your time trying to get under my skin, I suggest you move on.  It is what it is.

At the end of the day my money is staying in my bank, and they are stuck with their lemon.  I only posted my experince with Legacy Auto Sales, cause I would hate to see someone make the mistake I made, and risk their own saftey as well as everone else's on the road.




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#4 General Comment


AUTHOR: Tyg - ()

 So you admit commiting fraud and you admit it online. You did sign the paperwork, you can expect that they are going to go after you for the FULL price plus the financing. By stopping payment on the check you gave them a CLEAR CUT case of fraud to go after you with. You fraudulently signed the contract and then you cancelled the check. They dont know if you just hit something in the road and are just trying to get out of your obligation. Either way, your actions are what is going to cause what comes next over this situation.

In order for you to get back your money LEGALLY, you would have had to return the vehicle in the SAME condition you drove it off the lot. As you have stated in your own post, the muffler "fell off" and you had smoke under the hood, which was probably from some fluid being spilled on the engine. You DID NOT give them the chance to "make it right" and you circumvented the entire return process. Since you have signed a contract with them and it is STILL legally binding, you can expect them to come after you.

Even though they have the car you are STILL obligated to make the payments on it. Since it wasnt returned in the same condition they are going to charge YOU for the repairs. Once you get done with the anger portion of your rant you will see how you boned yourself and will have NO ONE to blame EXCEPT yourself. Once all is said and done, both you and your wifes credit are going to be ruined because they WILL send this to collections and they WILL go after what you LEGALLY owe and they will use the courts to do so.

I tell you this so you have some chance of salvaging the situation in your favor, but do what you do. Good luck in your fight. And trust someone who had to watch someone they care about go through this EXACT situation, its going to be frustrating and aggrivating.

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