Complaint Review: legal zoom.com
I used this "company" to put together a 501c3 packet for me. I used their service because I am a brand new non-profit and they were very cheap, cheap being the key word here. I turned them into the BBB and they failed to respond until their time was up and they got a notice from the BBB that this would affect their score. So Erika from Legalzoom.com gets ahold of me and offered me a partial refund and said that they would fix the multiple errors they had in my paperwork. They did issue me a partial refund. However, they have not fixed any of their errors.
This company is a joke and I would recommend anyone wanting to file any papers having to do with corporations, LLCs, non-profits or 501c3 that they just hire real attorneys. The people that work at Legal zoom are not attorneys as they claim. They are not even paralegals. If you have any doubt just call and ask. Don’t be a fool like I was and just hand your money over. I filled for expedited 501c3 paper work at the end of January with a guarantee of 7 days; they mailed my incomplete paperwork out to me in the beginning of March.
For my troubles they were supposed to fix it, they lied. I would only send my worst enemy to these people just to watch them suffer the way I had to for months. The staff is rude and unknowledgeable of anything pertaining to the law. I find this ironic since their name is Legal zoom. If you ever have a problem they pass you through the phone system until you end up being disconnected. If you go with these people good luck, but remember, they are on the rip-off report for a reason.
This report was posted on Ripoff Report on 05/04/2013 10:24 AM and is a permanent record located here: http://www.ripoffreport.com/reports/legal-zoomcom/internet/legal-zoomcom-if-you-use-this-band-of-thieves-you-too-can-get-ripped-off-just-like-me-1048421. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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