• Report: #618214
Complaint Review:

Les Schwab Clinton

  • Submitted: Sun, June 27, 2010
  • Updated: Sun, June 27, 2010

  • Reported By: Rick — coupeville Washington United States of America
Les Schwab Clinton
11038 SR 525 Clinton, Washington United States of America

Les Schwab Clinton Dangerous , incompleted, poor work on an alignment Clinton, Washington

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Some time ago I had my wife's Jimmy aligned at Les Schwab's franchise store in Clinton.  I had been patronizing Schwab since 1969 and had been fairly satisfied but the incompetence of a very young worker (a big stretch to call hum a mechanic) who half-aligned the Jimmy could well have resulted in a tragedy,as when I was returning home with the car and turned left,  the left wheel followed but the right wheel turned opposite. 

I kicked the wheel straight, crossed the highway to a friend's shop (thank God, he is a mechanic) and he blew a cork when seeing that nothing that needed tightening had been tightened.  He called the Schwab sop and chewed them out.   Later cleaning of the vehicle revealed that the incompetent and obviously lazy worker had cut a hole through each wheel well liner rather than R and R, allowing him access to the mischief that he created.

Schwab also will always insist (a money-making company policy masking as a liability issue)that you get new calipers and drums or discs when having a brake job done.  I tested this idea after having put on new brakes , discs and calipers on my Camry.  I was told that we indeed did need all of the parts recited....not the same Schwab as above, but they will all tell you this. Calipers I can see, but why ALWAYS discs?  Ridiculous! 

Please shop around, look for the mechanics certification and get several opinions.  This Schwab since the founder's death is far removed from the reputation of the original.  Franchises are even more iffy.

This report was posted on Ripoff Report on 06/27/2010 09:33 PM and is a permanent record located here: http://www.ripoffreport.com/reports/les-schwab-clinton/clinton-washington-98236/les-schwab-clinton-dangerous-incompleted-poor-work-on-an-alignment-clinton-washington-618214. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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