Report: #428743

Complaint Review: Les Schwab Monroe Wa

  • Submitted: Thu, February 26, 2009
  • Updated: Thu, February 26, 2009
  • Reported By: Monroe Washington
  • Les Schwab Monroe Wa
    19134 State Route 2
    Monroe, Washington

Les Schwab lousy faulty service Monroe Washington

Show customers why they should trust your business over your competitors...

On Dec 21st I brought my truck in for CV boots and was told when replacing CV boots you must have an alignment also. I agreed to the work and was told it would take 2 hours. Five hours later my truck was finally finished. I was given the alignment free to make up for 3 hours of my time. I was told that it took so long since my alignment was so horribly off.

After 2 weeks of my truck randomly jerking to the right or left side, I called Les Schwab and said my alignment was supposedly so horrible before you corrected it, but it drives worse than ever. I was told they probably aligned it to the 2004 specs. My truck is a 2003. I was then told my tie rod needed to be replaced.

I brought my truck in again three weeks later for the tie rod, was called and told my truck was finished, but my CV boot was torn and leaking. They recommened I replace it. When they were told that they had just replaced it in December, they were quick to offer to replace it for free. (I would hope so)

They never aligned my truck after replacing the CV boot again and I was told that it was not needed. Huh, very conflicting advice. When I pointed out that they were the ones who told me I have to have it done after a CV boo replacement, I was given a credit for an alignment.

I went to take my truck home only to find that it was leaking gear oil, which they admitted to over filling.

My truck is once again jumping from side to side, but you will find me at Goodyear getting it aligned, as I will never bring another vehicle of mine to Les Schwab in Monroe. After being a loyal customer since 1991, they have lost not only my business, but any recommendation I would ever give them.

Monroe, Washington
Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 02/26/2009 01:00 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.